“Can you fix our Google reviews?”
That was the message.
Simple on the surface. But something in the tone… the urgency… told me this wasn’t just about a few stars on a screen.
It was deeper.
I got on a call.
And what unraveled?
Wasn’t a marketing problem—it was a wound.
Here’s what I uncovered:
🔴 The business had been recently acquired, but the old owner’s negative reviews were still live—poisoning perception.
🔴 The new owner? Locked in a quiet war—with a family member who ran a competing business in the same town.
Higher reviews. Stronger SEO. Deeper roots in the market.
This wasn’t about Google ratings.
This was about reputation, revenge, and reclaiming the family name.
I saw it instantly:
❌ No cookie-cutter review management
❌ No surface-level feedback hacks
They didn’t need help.
They needed a weapon.
So I built them one. But I didn't know how so I bought a Course on Exactly what I needed to know.
⚙️ The Reputation Engine
✅ Automated Google review request flows
✅ Dynamic post-service feedback triggers
✅ Call tracking + if-this-then-that automations
✅ Zero manual labor from the business owner
All they had to do?
Deliver their service and watch the stars roll in.
🎯 The Results:
⭐️ Google profile hit 4.9 stars
📈 Database added 4,000+ new contacts
👑 And their “rival” (the family nemesis)? Quietly crushed.
They didn’t just fix their rep…
They dominated.
And that’s when the lightbulb went off.
What I thought was a one-off solution?
→ Became a SYSTEM
→ A high-trust, hands-free machine
→ That now runs at $800/month for clients doing $100K+/mo
No more “clients who need help.”
Now? Operators who demand outcomes.
This was the turning point.
The exact moment I stopped working with “anyone who needs me”… and started exclusively serving growth-minded business killers.
And that story—how I made the leap, set the boundary, and built a high-leverage business around selectivity?
👉 That’s coming in Part 3.
Wanna hear it?
Drop “PART 3” below and I’ll Post Next:
How I built a waiting list of qualified leads
Why small clients became my biggest liability
And how choosing exclusivity transformed my bottom line
🔥 Oh—and if you’ve ever dealt with client review drama, SEO battles, or shady competitors… drop your story below. I’ll reply with my top tip for protecting your reputation like a pro.
🔎Want to see Part 1 or this 3 Part Series Click Here