Hey Everyone,
I see two definitions for the reply rate.
First, is:
Number of unique replies / number of emails delivered * 100 = percentage reply rate.
For example, if you send out 500 cold emails and receive back 50 replies, your reply rate would be 10%.
and second is,
Number of unique replies / number of recipients * 100 = percentage reply rate.
For example, if you send out to 100 leads and receive back 50 replies, your reply rate would be 50%.
Instantly shows it as the second one,
But what is more appropriate in your opinion.