Josh: I know you mentioned it on one of the zoom calls, but can you share the actual quote you received from Pioneer? I want to compare that to other providers I have been in contact with. I can't thank you enough for allowing me to watch these videos and ask you questions. I am close to pulling the trigger and trying to open a 2 bay just like what you are doing....as I get closer, I am getting more nervous. All your information you provide is extremely helpful and real world....Jeremy

On the call today it was asked if grey was better than white/worth it. Here is the response from Jake at Pioneer I think white looks better for golf- all the projectors on the market now are built to project onto a white screen. I think gray is getting a lot of hype, but it just looks too dark in my opinion. If projector manufacturers create a setting for a gray screen then I would recommend possibly testing it out

Initial list Breaking down solutions later in the class 24/7 Golf Simulator — Lessons Learned Tech & Software Issues • Software wouldn’t cooperate at launch • Software crashing and guests closing windows • Computer overheating • Screen stitching tearing • Bottom screen bumper baffles • Guests didn’t know how to use the screens • Batteries dying Guest Rule Violations • Guests sneaking in alcohol • Guests vaping inside • Alcohol stashed in bathroom trash • Dip pouch in urinal • Beer cans left on the floor • Guests moving furniture around • Guests not cleaning up after themselves • Cigarettes thrown in plastic trash can Facility & Maintenance • Uneven heat • Roomba not working • Urinal clogging • Toilet flap leaking • Door broken • Punctured can in vending machine • No credit card reader on vending machines • No trash can Signage & Communication • “Check” misspelled on sign • Wrong QR code on signs • Nobody watches the booking video or scans QR codes • 6-person max and no outside alcohol not clearly communicated • AM vs PM booking confusion Operations & Contractors • Lesson management issues • Contractor communication gaps • Email and text communication gaps Equipment • Clubs breaking • Started with Top Flite balls Marketing • Commenting on competitor clubs drew complaints Growth Opportunities • Summer slowdowns • Leagues and competitions not yet established​​​​​​​​​​​​​​​​

Messed up and pressed pause after 6 minutes. Part two also published

I am terrible at recording these