Feb 25 (edited) • Wins & Stories 🎉
US Bank Checking Account Approved
Helloooo 👋
I opened a US Bank Smartly Checking account, and this was the process:
- I applied online using a U.S. IP (Tello) on February 21.
- I waited 2 business days (February 23 and 24).
- Since I didn’t receive a response, I called the Customer Authentication Department at 866-268-7231. The wait time was about 2 hours 🫠
- During the call, the agent told me I needed to provide a photo ID and my ITIN letter, giving me the option to send them via fax or email. I chose the email option. However, the email I received contained a link for an automated verification process that only required my ID and a selfie (I used my foreign passport).
- I completed the automated ID verification + selfie process (I used my country’s passport). After completing the verification, the account was approved instantly.
- called US Bank again through the regular customer service line. I authenticated using the last 4 digits of my ITIN + an SMS code. I selected the option for help with the app or website and requested my account number so I could register in the app.
And that’s it.
After about 6–12 months, I will send Form W-8BEN by fax to update/correct my tax status.
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US Bank Checking Account Approved
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