Highlights from the Client Value Workshop
Dear friends,
Our Client Value workshop today was such a rich exchange — thank you to everyone who joined from across the globe!
A few highlights:
  • Language matters. We spoke about bridging the gap between what clients want (often external solutions) and what they truly need (the inner development piece).
  • Pain points vs. outcomes. In breakout rooms, we harvested words clients use to describe their struggles — powerful insights we can all bring back into our work.
  • The “sell what they want, give them what they need” paradox. We explored how to frame our work in language that draws people in, while still offering the deeper transformation they may not yet see.
  • The role of internal movements. Team Green in Germany was shared as an inspiring example of how inner advocates can drive lasting organizational change.
We’re keen to continue this conversation with all of you and will keep you posted about the 6-week challenge.
Here’s to making the invisible value of inner development visible — one conversation at a time.
With warmth,
Sarah
P.S. Don’t forget to join us in our first Decolonization Session with tomorrow, Aug 28th. >>sign up here
P.P.S. I’ve been sharing some of the main takeaways from the docu-series ‘Hope’ as an alternative to ‘The Week’. I’m curious to read your comments
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Sarah Santacroce
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Highlights from the Client Value Workshop
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