Jul 6 • ⚔️ Strategy & Tactics
What to do with returns/refunds
Been dealing with some return request lately. Does anyone have a good flow/SOP on how to deal with this? For example what partial refunds to offer and when to actually let them return it.
Do I let customers return it to my fulfillment in China? And what partial refunds to offer?
I started with 10%-30% but no one accepts the partial refund
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What to do with returns/refunds
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