I have reinstalled the Binder desktop app on my Mac MULTIPLE times thinking I made a mistake somewhere, but there is NO log-in / authentication screen when I open the app. I am taken directly to the Connect screen with all the icons in the left margin locked. It says I need to enter a valid license key. BUT WHERE? This is beyond frustrating since I was originally receiving responses to my email queries from support, but now they're ghosting me. Any one have an idea what's going on??

I can see all the other screens, but nothing labled sleep screen. So what do I replace if I want to use a custom sleep screen?

We just rolled out version 5.0.17 with improvements focused on updates and connection reliability. What’s included: - Improved support for in-app updates - Enhanced connection stability for a more reliable experience - General performance improvements and minor fixes ⚠️ Important Note About In-App Updates Just like with CalSync, you won’t immediately see the full impact of the in-app update improvements in this version. These changes are foundational — the next release is where the in-app update experience will noticeably improve. Thanks for sticking with us as we continue refining everything behind the scenes.

Somehow I had corrupted a file by a having AI make a template for me. When I uploaded it to my RM2 all of the other templates went away. Jason helped me get them back, but just a word to the wise pay attention as you are dealing with AI output :) (Now, my AI buddy and I are going to have a chat . . .:) )

Hi I purchased both CalSync and Binder. CalSync is working fine, however I cannot get my Binder license to validate. I've tried it with both with and without the "EP-" prefix. Attempting to add my license gives the error message "Upgrade failed. Please ensure the entered license key is valid. If it’s invalid, you can unlock the desired features below." I am on Mac Silicon (M1). I have downloaded and installed the latest release from the download link - so it is Binder 5.0.17