I am also trying to contact support about Binder not syncing. I also cannot get the apps to install on my Macs as applications. I have followed all of the directions and troubleshooting. I paid a lot of money for these 2 apps and I am so disappointed they are not working. Calsync is installed and synced once, but I wanted to upgrade to pro so it syncs with both computers. I am reluctant because of the lack of support. Please advise.

CalSync connected via remarkable cloud with no issue. Unable to connect to Binder with cloud connection After putting in the one-time code, I get the error that says, "Couldn't connect to Remarkable Cloud. Please try again. If it keeps failing run Diagnose Connection." Trying the direct USB connection but keep getting errors. Now the error is saying "Connected, but failed to load settings." I pasted the screenshot from connection diagnostics. What's the next step? Ideally I would love for Remarkable Cloud to just work I am on Apple m5 macbook and have a remarkable 2

My reMarkable 2 is running firmware 3.28.0.172 and already have CalSync running The device is reachable on Wi‑Fi and succeeds with 0% packet loss. However: Test-NetConnection of port 22 returns: TcpTestSucceeded : False and ssh returns: Connection refused The device states that WLAN SSH is disabled by default and must be enabled using: rm-ssh-over-wlan on via USB SSH. However: ping of the remarkable 2 fails on two separate computers and no USB network interface appears. How can WLAN SSH be enabled on firmware 3.28.0.172 when USB SSH access is unavailable?

I'm struggling to get my Remarkable2 to connect consistently with Binder. It recognizes, but once I move on to the second step, it disconnects.

Body: A connection-focused update: getting your tablet linked up is smooth again, with a new one-tap way to find your BOOX. Connecting your reMarkable is reliable again If you had trouble connecting your reMarkable in a recent Binder even when your address and password were correct, this release sets it right. Connecting now works consistently over both USB and Wi-Fi, and when something is off you get a clear reason instead of a generic error. Find my BOOX Adding a BOOX used to mean reading the IP address off the BooxDrop screen and typing it in. Now, when you add or edit a BOOX device, there's a Find my BOOX button that locates the tablet on your Wi-Fi and fills in the address for you. Open BooxDrop on the tablet, click the button, and you're set. You can still type it in by hand if you prefer. Your Wi-Fi address stays put A tablet connected over Wi-Fi could have its saved address quietly reset to the USB default between sessions. Binder now holds onto the Wi-Fi address you configured, so it's ready every time. Plus a round of smaller reliability fixes throughout. How to get it The easiest way is to open Binder and let it update itself. For a fresh install, these links always grab the newest version: Mac (Apple Silicon, M1/M2/M3): https://www.einkpads.io/api/binder/darwin/arm64/releases/latest Mac (Intel): https://www.einkpads.io/api/binder/darwin/x64/releases/latest Windows: https://www.einkpads.io/api/binder/win32/releases/latest Linux: https://www.einkpads.io/api/binder/linux/x64/releases/latest Not sure which Mac you have? Apple menu, About This Mac. M1, M2 or M3 means Apple Silicon, anything else is Intel. As always, if anything doesn't behave, post here and I'll jump on it.