Can I get first-impression opinions on this please?

Happy New Year 🎉 I’ve kicked off 2026 with a question that’s been quietly plaguing me for years, and I’ve decided this is the year I properly tackle it. I’m spending a lot more time looking at how businesses use their data not just the obvious, structured stuff, but the less visible signals, behaviours, and patterns that influence outcomes and value. This year, I want to make 2026 my year of data and I’m doing that by starting some open, honest conversations about something I don’t think we talk about enough: How do we measure the fiscal value of the digital assets inside a business? I’ve shared my thinking in a LinkedIn post and I’d really value your perspectives there particularly from different sectors, business sizes, and lived experiences. If you’ve ever: - suspected valuable data exists in your business but isn’t being used - struggled to connect digital activity to commercial outcomes - or wondered whether you’re sitting on more value than you realise …your insight would genuinely help shape this conversation. Here’s the post 👉 Link Help me make 2026 the year I finally start answering this question and hopefully help a few businesses along the way too.

This is something that probably won't come as a surprise to people who have been keeping an eye on the world of AI, but ChatGPT has now opened its own app store. This has kind of blown my mind a bit, but connecting chat-style AIs to other bits of software is going to be a massive thing next year. Have you had a look yet? Does it excite you or make you roll your eyeballs?

How do your clients and customers genuinely feel about you? Do they adore you, or do they simply buy from you because they have to? I believe there is significant merit in focusing on what we can do to be adored by our clients. After all, referrals come from adoring customers. This ambition should be more than just the cliché of going the extra mile or showing that you really care. What are your thoughts on this? Is there anything specific you do to get your clients to adore you?