Zendesk
I’m working with a high-value potential client who wants to deploy an AI assistant to handle customer support calls. However, it needs to pull information directly from their existing (and extensive) Zendesk setup.
Has anyone integrated an AI voice assistant with a large Zendesk instance before? Any limitations I should know about? Would love to hear about real-world challenges or lessons learned.
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Ron Harmon
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Zendesk
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