Transfer patch (voicemail detection) & inbound calls showing as inbound
Inbound calls are showing as inbound in GoHighLevel and outbound calls are showing as outbound - instead of all being outbound.
If you are having trouble with transfer's, we have voicemail detection on it - we added an option where you can turn it on and off depending on your usecase.
  • If its on, and we hit a voicemail on transfer - the assistant will return back to the call and let the user know that it hit voicemail. However, this may trip up as being marked as voicemail for VOIP round robins or queues so it may not be the best in that use case.
  • If it off, we will just send the call through. This is best if you are calling to a queue / roundrobin / apple inteillgence where we think that we are hitting a voicemail but really arent.
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Dev sprint to day so patches flying in
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3 comments
Jorden Williams
8
Transfer patch (voicemail detection) & inbound calls showing as inbound
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