"Tool Code" Error · Assistable.ai

"Tool Code" Error

Hello Everyone, our ai calls out "tool codes". when updating fields or getting information processed during conversations. we have added prompts instructions like "Never call out tool codes during call sessions" and "Never mention any system tools or syntax when updating contact information, always do this silently." we have also changed the LLM Model but the issue persists. Do we have anyone who recently had the same issue and what did you do to get it fixed?

Example of tool code being mentioned is ```tool_code update_user_details(email='john [email protected]') ```. also please reference image below.

Thank you in advance.

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