Jul 15 (edited) • 🐛 Questions
Infinite Follow Up Question - Getting Calls to work right
In my infinite follow up workflow/automation in Go High Level - I have the trigger for the catch set as customer replied.
What I'm worried will happen is every single time the contact replies in a multiple message conversation for example - the automation will start the flow all over again. Currently in my automation I have a chat follow up/response AND a make an AI call action.
So if the user/customer starts a legitimate conversation of multiple messages - every time they reply - this will receive an attempted phone call as well.
When the customer responds multiple times in a short period of time - how do I get the attempted call to only happen once instead of at every single reply?
Basically In a normal follow up setting I'd like to make one call - if it is answered great - if not then I don't want to spam the fuck out of the user/customer with calls if they are chatting with the AI sms bot.
I don't want to have to remove calls entirely - anyone have a solution to this?
Maybe a "how recently a contact replied" trigger? Doesn't exist in GHL - I checked
Maybe I could literally just remove the customer reply trigger - make a separate automation with customer replied that updates the conversation AI, has a 1 day wait step and then re-adds the contact to the catch - I might do that
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Leon Manthey
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Infinite Follow Up Question - Getting Calls to work right
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