What's a calendar?
Because my head wasn't in the best of places I missed adding my weekly win on Friday.
I'm currently in the midst of a complaint process that was initially logged about 14 months ago. There are 3 parties involved (apart from myself) and each have conducted investigations into their own area of the complaint. Over the last few weeks I had to write to each of them detailing my responses to the results of their investigatiin conclusions.
Sadly I wasn't able to just tell them that their a bunch of lying, misleading creatures who are trying to cover their own backs with fictional or irrelevant comments anf information. Therefore it wasn't easy to do even one of the responses and remain civil.
Last week I finally finished the last one and now all 3 have been sent, along with documented evidence (their own records from the time the problem/incident occured) and now I just have to prepare myself for a series of meetings with various management personnel.
The feeling of accomplishment that hit me when the last one was sent on Thursday was huge (even if I crashed emotionally afterwards) and I want to give a big shout out to someone who helped me with the first one, giving me contructive feedback and the confidence in myself to also get through the other two. Cheers - I wouldnt have got this far without your help and encouragement.
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Kate Withers
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What's a calendar?
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