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Underdog Sales Community

2k members β€’ Free

28 contributions to Underdog Sales Community
Opener
What’s your go-to opener that turns a cold call into a warm conversation?
5 likes β€’ Mar 27
Hey…, this is ... speaking how are you? You were not expecting my call, so if I can take a moment, I would love to explain why I’m calling you specifically.
1 like β€’ Apr 1
@Cinzia Sirbu if they pick up I would say 80% roughly (in my case) will let me proceed. The problem is prospects picking up the phone nowadays.
"Follow up until one of you dies"
I made a post asking how long I should continue to follow up with someone before just giving up. Giulio commented something like "keep calling until one of you dies". And it's still the best advice I've gotten in regards to sales! After TWO YEARS of reaching out to a contact regularly, and getting pushed off every time, I finally got the sale today!!! I had actually just spoke to my contact last week and he pushed me off again, but the next day he reached out and put me in touch with the owner. And he put in a good word for me to the owner, making my job of selling my services that much easier. Just wanted to share the importance of following up regularly (and for eternity lol) with contacts and standing out so when they do have a need, you're the first person they think to reach out to. If nothing else, this should give you hope when you call a contact for the 800th time and get turned down or pushed off for the 800th time-- it'll turn into something... eventually!
1 like β€’ Mar 26
Way to go @Kristina Ott!!!
Staffing industry - HR objection
Hey Underdogs! How do you handle the "You need to talk to someone else" objection, when you know that they are the right person to talk to? For background, I work for a staffing company that places entry-level talent (college graduates with 0-2 years exp). "You need to talk to HR/recruiting team" is by far the most common objection we hear, and the most difficult to get past. HR teams typically don't want to speak with me, as I'm trying to outsource part of their job. We avoid HR like the plague. Also, the decision to work with outside companies is usually made at a higher level than HR, in my experience. Typically, I ask if they have any oversight of hiring on their team or otherwise, if they don't- truly not the right person to talk to and I try to get a referral. If they do have oversight- I reassure them that they are the right person for me to talk to, but they often hold strong on pushing me off to HR. Any suggestions on how to get past this would be greatly appreciated by me and my sales team!!
2 likes β€’ Mar 11
@Kristina Ott interesting one, I am curious about the business itself, since I know staffing and recruitment agencies are usually focused on roles that are hard to find and hire fast. Entry-level roles by default, are easier to hire since they'll be the ones applying everywhere, so not sure if there is a good fit on the market at first. Secondly, I would also skip HR folks as well as you put it, and probably go higher up the ladder, targeting potential hiring managers (sales, IT, CS, or anywhere else where entry-level talent is required), or if smaller companies directly CEOs, COOs, owners, founders, evangelists, soul purifiers, etc.
2 likes β€’ Mar 11
@Kristina Ott got it, makes sense about the hard work and high turnover rates.Yeah, back to your problem, I think you could step on their toe additionally, by saying, "actually HR keeps referring me to other people, so as I VP/Head of... I'd guess you are the hiring manager who has the final say. And can I ask how happy are you typically with the pipeline of candidates that your HR/internal recruitment provides for you to choose? I ask cause we specialize in finding entry-level folks and even if we miss the mark or they leave you in (your company policy) in the first 6 months we would typically replace them for free, so we provide the guarantees that they'll work out one way or the other, instead oh having to restart the hiring cycle with your internal hiring teams over and over again" All in all, I would try to push on their pains in the hiring process so they can focus on more relevant stuff in their daily ops.
Outreach strategies
I know this is a cold calling community, but are there other outreach strategies that you do? Emails, LinkedIn messages, etc.? I make 50-100 cold calls/day and do all of my lead generation for the week on Mondays, so I have some extra time throughout the week after I finish my calls. I know what you're thinking: "Just make more cold calls!" and I know that I could, but I don't want to burn myself out. So I'm looking for outreach strategies outside of calling that will help me land some meetings! Ideas?
4 likes β€’ Feb 20
If that's the case, I recommend spending more time on research, tier 1 accounts, roles, and what you are solving for them with your solution in respective industries. I would say that every SDR out there has 1-2 hours a day to do some quality research, and only that. This includes hanging on people's feeds on LinkedIn to see where you can jump in and start the conversation, in opposition to the usual LI approach where the second somebody accepts your connection request, you start hounding them. Social selling on LinkedIn is a game of patience, IMO.
"This is my private number" objection
Not sure if there is a proper objection handling there, so I would love to hear it. I get cold calls on my private number all the time and don't see the issue, a cold call is a cold call, it might be B2C and I could be selling them insurance and not B2B, so I don't see the problem there, apart from them brushing you off. This is typical in the US. As if cold calls are reserved only for their business number, lol, I can't process that, since we're calling them during business hours.
1 like β€’ Feb 14
@Kristina Ott noice, I like the "quick change of subject" approach!
0 likes β€’ Feb 14
@R R thanks, never heard of that guy but I'll have a look πŸ˜„
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@vanja-curlin-9044
Currently an SDR Manager at a SaaS company. Got into tech sales as an SDR in 2020.

Active 120d ago
Joined Sep 25, 2024
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