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StorageAce
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29 contributions to StorageAce
2d •
How to get all tenants on the same due date after taking over?
I'm under contract for a facility where each tenant has their own due date since their monthly billing starts on the day they sign up. I would make them all due on the 1st of each month once I start managing it. How do you handle payments in that first month or two after you take over in order to get everyone on the same payment date? Obviously, a letter will need to go out to the tenants. I'm asking more about the logistic of getting them all on the 1st of the month due date. When the 1st of the month comes around that first time, many customers will still be in the middle of their "rental month". Do I have to manually prorate that first payment by giving them a credit for their remaining days, and they just pay the balance? Then going forward, everyone just pays the whole rent on the 1st of the second month?
0 likes • 10h
@Dave DeMink Thanks for confirming what I had in mind. That seems to be the simplest way. I appreciate the congrats, Dave. I've learned a lot from you. I miss your weekly calls. I've learned so much from you and everyone on the calls.
7d •
Communicating/Coordinating tasks with BOTG
What are you using to assign tasks to your BOTG and keep track of status? Emails and Texts get lost so looking for something we can both track and edit as items are assigned and completed. Bonus if it can notify when tasks are created and when tasks are completed.
Sep 27 •
Same business but buildings split between multiple locations
How would you let customers know that you have more buildings as part of the same facility? I have some buildings in one location and more buildings a block away. How do you let people know that they are part of the same business? The buildings look the same, but you can't see the other location while you are at one of them. I thought about adding a sign at each location that would show a Google Map outlining the different locations. This way people know they're all part of the same business. Maybe it's not needed, and I'm overthinking it.
3 likes • Sep 29
@Dave DeMink From the main road, only 1 out of 6 buildings can be seen and this is where the mailbox is located. It looks like it's just a one building business, but we really have 5 more buildings that are hidden behind a big business that people can't see from the main road. The big business in front of those 5 buildings is allowing us to put a sign on the side of their building letting people know we are located behind them. If someone comes to the main building (A) and looking for buildings B, C, D, E, or F then they might be confused about where those are. Also, if they arrive at building B and they have a unit in A then they might not know where that is.
0 likes • 28d
@Jake Dersovitz Yeah. I think that's the best way and that's what I'm going to do.
Aug 12 •
Grasshopper app - Can I keep the phone number?
The app will give me a new number that will be linked to my storage facility. If I decide I don't want to use Grasshopper anymore, can I keep the phone number? Would hate to have to update everything to use a different number. I don't have the app yet. Just thinking about this scenario.
2 likes • Aug 23
I guess I won’t be using them. I can’t even create a simple account online or over the phone. I created a Support ticket to say that I just get an error message that says “something is wrong“. They can’t tell me what is wrong just that I can’t create an account because of security reason. I asked for more details. This is the response I got from them.
1 like • Sep 9
I ended up going with Quo. Quo (formerly OpenPhone) | Best Phone System for Startups & Small Businesses
Sep 3 •
How much are you spending for new signs for the facility?
If you're renaming the facility once you take over, how much are you spending for the new signs? I know it will depend on how many and sizes. In general, how much are you spending? -Tommy
1 like • Sep 7
Ended up between $2500 and $3K for me. This is just the exterior signs on the buildings and street signs. Mine cost a little more because the buildings are split into 3 locations and I needed signs for each location else, I think $2K is a good estimate. Aldo, estimate for the Gate/Keypad will cost about $12-15K each. I don't need it for this facility but that is what I've seen from others.
1-10 of 29
@tommy-xaysongkham-2999
In IT and looking to transition career into self-storage. Want my own facility but open to be an active partner or an equity partner. 832-483-7738.
Active 9h ago
Joined Feb 21, 2026
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