Hi everyone, I will soon be interviewing cleaners for the first time and I know a couple members in here are also in the process of approaching that milestone as well specifically, @Eli Di and @John Chang. I thought I’d start a thread to share our experiences and learn from each other. My plan of action: -Hire 2 experienced solo cleaners and one team (an established company that has a decent amount of good reviews but ultimately suffers from poor marketing/sales skills. -Use Daniel’s advice and create an Indeed ad, weeding out people with less than 2 years of professional residential cleaning experience. -Also, browse Facebook and Nextdoor for cleaners that have good reviews. I will cold call them asking if they sr looking for more jobs and set them up with a video interview if I think they are a good fit. Initial thoughts: I feel confident going through this process and have no problem interviewing people. There’s a bit of “imposter syndrome” since I’m not a cleaner and I’m sure they will be wondering how this guy randomly started a business that is getting more leads than they have when they’ve been doing this for years. That isn’t a deterrent for me but I am aware that they may be skeptical about me. At the end of the day I think they can look past that if I keep giving them work and pricing it fairly for them. I will update this as I continue the process.

I learned a ton of really good information in the sales module! Still taking notes and will need to go back to lock it all in, but I had a question regarding the 50% off discount you give to move customers into a recurring monthly plan. Are they still getting a deep clean? I know it says they will get the same clean. How do you make that work in terms of paying your cleaners? I know you probably give about 45% to the cleaner, and if they are doing another time consuming deep clean for a lot less pay the second time around, doesn’t that cause issues? Maybe I misunderstood it, or you are just at that high of a level with a reputation in Seattle that you can command that price point and the cleaners know you will consistently get them jobs. I think the concept is genius and I know you said we don’t have to do 50%. Just want to peek behind the curtain a bit.

I want to give a huge shoutout to John, who started his cleaning business from absolute zero on January 20th. That was 20 days ago. Today, he’s about one week away from landing his very first customer. I also want to congratulate John on upgrading to the VIP program. He now has Steps 6–10 unlocked plus one-on-one coaching, accountability, and private time to break down his business and make sure he’s building this the right way from the start. Super proud of the progress you’ve made in such a short time, John. Keep going. That first customer is right around the corner 👊

Hey Everyone … here’s an update that I want to share … - Had 2 interviews this week - first one was ok not a lot of experience and the second one is a cleaning business owner with 15 years of experience and 20 employees, whos looking for post -construction/ janitorial work . We had a great conversation and he is open to working together in the future . We didn’t sign agreements but I did get all his information on an onboarding form I created in google. Will reach out to him in the near future since I’m currently focusing on finding subs for residential clients. - Have 2 interviews set up for next week - 🙌🏼 !

Hi @Daniel Lee QQ.. I re-watched the modules and not sure if I missed this ... 1. Do you ask your cleaners to have their own insurance? 2. If you are hiring a cleaning business who has a team, do you run a background check on all team members? Do you also ask the names of all the team members the business has that way you are aware who's going to your clients home/business etc.? TIA