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The De-Escalation Academy
38 members • Free
1 contribution to The De-Escalation Academy
Aug 14 •
Nail in Head Video.. whats the answer?
I think we all saw the video and u can find it on YouTube. My main Question is how, at some point, after the initial non-rationale response do you actually explain there is a nail in the head? Or is the point to just to de-escalate?
2 likes • Aug 14
this is good stuff, all I've ever been taught is don't say "calm down" "would u like" is better than "can I offer you some" advice too - I see where this is going :)
3 likes • Aug 21
watched some of the videos very good stuff
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