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93 contributions to Assistable.ai
Telnyx Partnership, Native CRM, and All Updates Coming Soon
We've been massively busy in the past 8 weeks - there has been a lot of radio silence in the community from me where I used to keep a tab of Skool open at all times. We are 'crossing the chasm' as far as numbers we are seeing and so we have been investing in a lot of resources like human capital to scale even further alongside you. TLDR; - Massive deal with Telnyx allowing us to have native, clean telephony at scale and native texting, call center ops calling and AI voice telephony - 25+ new team members to help serve on support, success, dev and enterprise sales - Migration off bubble, and all related vendors (anything on the voice and chat side that is not native) in the next 30-45 days - Native lite API-friendly CRM with full call center ops and AI deployment natively 30-45 days - More focus on sustainability of AI deployment and enterprise-grade resources - We now have friends in all the highest of places to not only allow us to do things at scale and pass cost savings to you, but allow us to pass the recourses as well Loom attached happy thursday
Telnyx Partnership, Native CRM, and All Updates Coming Soon
1 like • 1d
Dude! Good to see your face! Assistable as a standalone platform will be huge. Just being able to onboard someone directly to Assistable without having to do the GHL signup song and dance would make life way easier.
🌎 Language Switching
Hey y’all! I have an international business that is interested in an AI receptionist that can speak whatever language the user calls in. Are there limitations with how the assistant switches languages on the fly at the moment? I just want to make sure the experience feels natural and professional, not like the assistant barely scraped by in high school Spanish 😀
Carrier Rejected
I thought I would come on here and add some clarity to call dispositioning. This is not necessarily an error but can be a sign of an error for importing or spam detection. If you are getting carrier rejected, this is a failure on the telephony side. Codes dial failed, dial no answer and dial busy are non-optimal outcomes (of course we want a phone call answered) but it doesn't mean its an error. Imported numbers: - This is coming from termination (aka outbound - you can test this theory by calling inbound then trying a call outbound, if inbound works but not outbound, you trunk is misconfigured) - Could be caused by your CPS being too low. You will have to increase your own calls per second via the telephony provider if you are doing higher volume. - If dial failed, check your termination settings. - The number you are using is being marked as spam by carrier -- just the luck of the draw with telephony providers. Try another number and warm it before making calls. Platform numbers: - Check the reputation via 3rd party or register it -- could be marked as spam by carrier -- just the luck of the draw with telephony providers. Try another number and warm it before making calls. - If dial failed make sure your oauth is correct, if oauth is not current we will not be able to get the contacts number - If dial no answer, it could be as simple as you dialed and they did not answer (or have VM) Triage points: - check your termination (its the only thing it could be) if imported, make sure If you are using credentials they are correct and make sure if you are not using credentials to not have that option checked - Check the number for spam ratings and detection, tons of 3rd parties do this for free - Make sure you are calling US only if using platform numbers, we do not offer international calling with platform numbers, international calling is done via imported numbers - Make sure your trunk has geo permissions enabled - Test if its number agnostic, assistant agnostic or recipient agnostic
0 likes • Jun 12
Even verified numbers eventually get marked as spam with high volume. I've seen it with insurance agent's cell phone numbers. Best practice is still rotating numbers.
GHL AI stuff
Stupid question I'm sure, but with high level promoting/offering all the AI integration within their own system, how does assistable BEAT what high level is doing...asking for when a potential customer asks me or they are already using the basic AI stuff high level has available and why they should move to us.
2 likes • Jun 4
GHL's inbound AI voice assistant is a glorified answering machine. That's all I have to say about it lol
👀 Did a little re-design
Check it out, let me know what you think please! Personally, think the text in the box elements is a little too small? https://truefusionai.com/ghlagencies
0 likes • May 22
looks good! although this error looks scary
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Jon Blacksmith
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@jon-blacksmith-7129
Probably on a lake somewhere.

Active 3h ago
Joined Sep 7, 2024
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