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5 contributions to Restaurant Owner Community
Marketing Quick Win
From menu inserts to Instagram Stories—make your restaurant look as good as your food tastes. In the restaurant business, your "visuals" are your first impression. If your social media looks messy or your in-house signage is outdated, potential guests might think your kitchen is, too. Enter Canva: Your All-in-One AI Design Studio. Canva has evolved from a simple layout tool into an AI powerhouse. With built-in features like Magic Studio, you can generate graphics, write catchy captions, and edit your food photos like a professional photographer—all from your phone between shifts. Why Restaurant Owners are using Canva: - Magic Background Remover: Took a photo of your new cocktail on a messy bar top? One click removes the clutter, leaving you with a clean, professional product shot for your menu. - Branded Templates: Access thousands of "Restaurant" templates for menus, flyers, business cards, and social posts. Just swap in your photos and logo. - AI Copywriter (Magic Write): Stuck on a caption for "Taco Tuesday"? Tell Canva: "Write a fun Instagram caption for $5 margaritas," and get five options in seconds. - The Brand Kit: Save your restaurant’s specific fonts and colors. Now, every single thing you print or post will look consistent and high-end. The Quick Win Challenge: Open Canva and search for "Daily Special Instagram Story." Upload a photo of today's best dish. Use the Magic Write button to generate a description, then hit "Share" directly to your Instagram. You've just leveled up your marketing in under 5 minutes. Best For: Owners who want full control over their brand's look without the cost of a full-time graphic designer. Cost: Free plan available; Canva Pro is roughly $12–$15/month and is worth every penny for the Brand Kit alone. Website: canva.com
Marketing Quick Win
0 likes • Jan 13
Love this breakdown — super practical and easy to implement. Thanks for sharing 👍
Sales Quick Win
Never Miss a Booking—Even When the Kitchen is Sinking 🛎️ The 24/7 AI Host that handles your guests while you handle the line. It’s a Friday night rush. The phone is ringing off the hook with people asking about parking, vegan options, or table availability. Your host is busy seating guests, and your servers are slammed. Every missed call or slow reply is a lost cover. Enter Intercom: Your Restaurant’s Digital Front Desk. Intercom isn’t just a chat bubble; it’s an AI-powered service suite. With Fin (their AI Agent), your restaurant can answer guest inquiries instantly—on your website, WhatsApp, or Facebook—without anyone on your team lifting a finger. Why Restaurant Owners are using Intercom: - Instant Reservations: Link Fin to your booking system (like OpenTable or Resy) so guests can check availability and book a table directly in the chat. - The Ultimate FAQ Solver: Fin automatically answers the "repetitive" questions: "Do you have high chairs?" "Where is the best place to park?" "What are your holiday hours?" - Omnichannel Inbox: Manage every message from Google, Instagram, and WhatsApp in one single place. No more switching apps between shifts. - Outcome-Based Pricing: You only pay $0.99 for Fin when it actually resolves the guest’s issue. If it has to hand the conversation off to you, it’s free. The Quick Win Challenge: Connect Intercom to your website and point Fin at your online menu and FAQ page. By this time tomorrow, your AI "Digital Host" will be handling half of your customer inquiries automatically. Best For: Busy GMs, owners of multi-location spots, and restaurants that get a high volume of "quick questions" via social media. Cost: Free 14-day trial; Fin AI costs $0.99 per successful resolution. Website: intercom.com
Sales Quick Win
0 likes • Jan 13
Thanks for sharing this — really solid info and clearly explained. Definitely useful for busy restaurants 🙌
The "First 48" Rule: Why you lose your best employees before their first paycheck
Most restaurant owners think staff quit because the work is "too hard" or the "pay is too low." The reality? They quit because they feel stupid. The "First 48 Hours" of a new hire's life in your restaurant determines if they stay for 2 years or 2 days. If they spend their first shift standing in a corner, waiting for a busy manager to tell them what to do, they feel like a burden. By day three, they’ve already called their old boss for their job back. The Strategy: The "Zero-Management" Onboarding You don't need to be there to train them. You need a System that trains them for you. Use the "3-Tier Shadow" method: 1. Shift 1 (The Watcher): They are assigned to your best server/cook. Their only job is to carry a notebook and write down 10 questions. 2. Shift 2 (The Doer): They do the work, and the veteran watches. 3. Shift 3 (The Solo): They fly solo, but the manager does a "5-minute audit" at the end of the shift. The Result: The employee feels "seen," the veteran feels like a leader, and you didn't have to spend 12 hours explaining where the extra napkins are.
0 likes • Dec '25
This hits hard—and it’s painfully accurate 👏 Most people don’t quit the job, they quit the confusion and the embarrassment of not knowing what to do. The “First 48” framing is spot on. Feeling useless or in the way on day one kills confidence fast. That 3-Tier Shadow system is brilliant because it gives structure, momentum, and dignity to the new hire without hand-holding. Also love how it empowers your best staff to become leaders instead of just bodies on shift. This is how you build retention, culture, and consistency at the same time. Solid, actionable insight 🔥
Stop "Discounting" your food. Start "Packaging" your experience.
Most restaurant owners think the way to fix a slow Tuesday night is to run a "20% Off" coupon. Here is the hard truth: Discounts attract "deal-seekers" who will never come back at full price. They don't build loyalty; they erode your brand and kill your margins. The Strategy: The "Specific Craving" Campaign Instead of discounting your entire menu, you need to create a "Micro-Event." People don't leave their house for "10% off." They leave their house for an exclusive experience. The 5-Minute "Marketing Plug" Action Plan: 1. Identify your "Dead Zone": (e.g., Tuesdays 4 PM – 7 PM). 2. Pick one "High-Margin" item: (e.g., Tacos, Wings, or a specific Appetizer). 3. Create a "Bundle" that expires: Instead of "Taco Tuesday," call it the "Chef’s Secret Taco Flight." 4. * The Pitch: "Tonight only: 3 off-menu tacos + a signature pairing. Only 30 flights available. When they’re gone, they’re gone." 5. The Result: You aren't "cheap." You are exclusive. You create a "fear of missing out" (FOMO) that drives people to drive to your restaurant right now. Instead of becoming the cheap low margin place, you become the innovative trendy place.
3 likes • Dec '25
This is exactly the mindset shift more restaurant owners need 👏🔥 Discounting trains customers to wait for cheaper prices. Packaging an experience gives them a reason to show up. The micro-event idea is powerful—limited, specific, and intentional. People don’t get excited about “10% off,” but they will plan their night around something exclusive and time-bound. That FOMO factor is real. This protects margins and builds brand value. You’re not desperate—you’re curated. Smart strategy and very actionable advice.
The "Check-Average" Hack: How to add $2.00 to every seat without raising your prices
If your restaurant handles 1,000 guests a week, adding just $2.00 to every check puts an extra $8,000 per month in your bank account. You don't need a new menu to do this. You just need to ban one single word from your dining room: "Everything." The "Everything" Trap: When a server asks, "Is everything okay here?" or "Did you guys want everything else?", the guest’s brain is programmed to say "No" or "Fine." It’s a closed conversation. It kills the sale. The Strategy: The "Presummative Suggestion" Instead of asking if they want something, you assume they do—but you give them a choice between two "yesses." The 5-Minute "Profit Plug" Action Plan: Tell your staff that starting tonight, they are no longer allowed to ask "Do you want dessert?" Instead, they must use the "Either/Or" technique: 1. The Pivot: "To finish off tonight, should I bring out a few spoons for the Triple Chocolate Cake, or would you prefer the Espresso Martinis?" 2.The Result: You aren't "selling"; you are providing a choice. Because you didn't ask a Yes/No question, the guest's brain picks one of the two options.
The "Check-Average" Hack: How to add $2.00 to every seat without raising your prices
0 likes • Dec '25
This is seriously smart, practical advice 👏 It’s such a small language shift, but it completely changes guest behavior and check average without feeling pushy or salesy. The “either/or” close works because it feels like service, not an upsell—and most guests actually appreciate being guided instead of interrogated. This is the kind of tip that pays for itself fast if staff actually stick to it. Great reminder that profitability often comes down to words, not price increases.
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Isabella De Beer
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@isabella-de-beer-1252
Business Owner • Entrepreneur Mom-to-be 🤍 Building dreams & businesses

Active 16d ago
Joined Dec 20, 2025