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Owned by Chelton

BBQ, BEER AND WHISKEY

63 members • Free

Award-winning pitmaster teaching BBQ, craft beer & whiskey-making. Join He-Billy Hicks' community of makers. Level up your craft. As seen on tv

Restaurant Owner Community

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The Restaurant community is where smart Restaurant Owners learn how to use AI to save time, cut costs, and bring in more customers every week.

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šŸ‡æšŸ‡¦ South Africa IRL

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50 contributions to Restaurant Owner Community
Feb 12 • 
šŸ“Start Here
Welcome to Restaurant Owner Community
šŸ‘‹ Start Here: Welcome to Restaurant Owner Community (ROC) If you're reading this, you already made the right move. While other restaurant owners are drowning in 14-hour days, shrinking margins, and schedules that never seem to work — you're here, looking for a smarter way. Good. Because that's exactly what this community is built for. What This Place Is: This is the ROC A community where independent restaurant owners assist each other, we learn to use AI-powered tools and proven systems to plug profit leaks, fill empty tables, and finally run their business instead of being buried by it. No fluff. No motivational quotes. No "just work harder" nonsense. Just tools, tactics, and a tribe of operators who are done accepting the status quo. What This Place Is NOT āŒ Not another Facebook group full of people venting about DoorDash fees āŒ Not a course you buy and never finish āŒ Not a place where consultants who've never worked a Friday night dinner rush tell you how to run your restaurant Everyone here is either in the trenches with you or has been recently. Your First 3 Steps (Do This Right Now) Don't get overwhelmed. Don't try to do everything at once. Just do these 3 things in the next 10 minutes: STEP 1: Introduce yourself in the comments below: Your restaurant name - City and state - Type of restaurant (Italian, Mexican, bar, fast casual, etc.) - Your top 3 headache right now (labor costs, slow nights, marketing, staffing — whatever's keeping you up at night) Step 2: When You introduce yourself you will get likes and comments, and you will reach level 2. In level 2 we will give you a free gift. Step 3: Get a feel for the community, read posts, ask questions and do not be afraid to ask for help. This is important for two reasons: First, the community will jump in with real advice fast. Second, it helps me point you to the exact tools and resources that are most relevant to your specific situation. Owners who introduce themselves in the first 48 hours get results 3X faster than those who lurk.
0 likes • May 26
Welcome to the group, JP! Seriously awesome to have you here, brother. First off, that lifestyle center dream is massive, but what I love most is that you’re playing the long game. Since you already run two businesses supporting the hospitality industry, you are basically getting paid to learn the exact pitfalls and insider secrets before you sink capital into bricks and mortar. That is a brilliant way to de-risk a dream. Man, that 1 hour vs. 4 hours of deep work struggle? I think almost every driven person in this community has felt that exact frustration. It’s the classic "Founder’s Trap"—you want to grow, but you’re stuck putting out daily fires and playing referee for your clients. Just remember: it’s not a discipline problem on your part, it’s an operational bottleneck. To get those hours back, we’ve got to get you out of the day-to-day weeds by building tighter systems and setting hard boundaries on your time. Also, huge respect for balancing the faith, the business focus, and a Doctorate all at once. That takes a serious amount of capacity. Don't let the information overwhelm get to you—just consume what you can apply today, ignore the rest, and take it one step at a time. Dive into the community, make yourself at home, and let's get those deep work hours up. Blessings, glad to have you with us!
Are You Losing 30% of Your Tables
You have the best food in town. Your staff is trained. Your lights are on. But to Google, you might be invisible. When someone searches "Best Steakhouse near me" at 6:00 PM, Google’s AI is playing matchmaker. If your profile hasn’t been updated in 3 weeks, Google assumes you’re "stale" or—worse—closed. This is the Ghost Effect: Having a great restaurant but a "dead" digital profile. The 3-Minute "Mogul" Fix You don't need a $2,000 SEO agency. You just need to feed the algorithm what it craves: Recency and Keywords. 1. The "Live" Update: Post a photo of today’s prep (even just a crate of fresh veg) directly to your Google Business Profile. It tells the AI: "We are open and active right now." 2. The Keyword Reply: When you reply to a review, don't just say "Thanks!" Say: "Thanks for visiting the best Burger Spot in Cape Town! Glad you loved the Truffle Fries." 3. The "Near Me" Magnet: Mention your neighborhood name in your posts. The Challenge: Go to Google and search for your own restaurant right now. - Is the last "Update" from 2024? - Do you have unreplied reviews from last month?
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Are You Losing 30% of Your Tables
Stop Paying the "Boring Menu Tax"
Ever wonder why some restaurants can charge $25 for a burger while the guy down the street struggles to get $12? It’s not just the meat. It’s the Copywriting. Most menus are just a "List of Ingredients." - Example: "Beef patty, cheddar, lettuce, tomato, onion, brioche bun." That’s a grocery list. Not a craving. When you write a menu like that, you are paying a "Boring Tax" because guests will only pay for the utility of the food, not the experience. The Mogul Flip (The 30% Revenue Hack) Research shows that descriptive menu labels can increase sales by up to 27%. Here is how to use AI to stop the leak: 1. Use Sensory Adjectives: Don't say "Crispy." Say "Golden-fried with a satisfying crunch." 2.Highlight the Origin: Don't say "Steak." Say "Hand-selected, 28-day aged Karoo beef." 3. Sell the Emotion: Don't say "Chocolate Cake." Say "The decadent, melt-in-your-mouth finale your Tuesday deserves." Let’s stop leaving money on the table.
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Stop Paying the "Boring Menu Tax"
Mar 17 • 
šŸ“±Money Saving
Use AI to save money
Real talk: Most of you are bleeding money in places you can't even see. LEAK #1: YOU'RE OVERPAYING FOR FOOD PHOTOGRAPHY What you' are probably doing: - Hiring photographers: $500-2,000 per shoot - Doing 2-3 shoots per year - Annual cost: $1,500-6,000 Better Idea: - Use DALL-E 3 (via ChatGPT Plus: $20/month) - Generate unlimited professional food photos - New annual cost: $240 Savings: $1,260-5,760/year šŸ’ø LEAK #2: YOU'RE PAYING SOMEONE TO MANAGE SOCIAL MEDIA What you're doing: - Social media manager: $1,500-3,000/month - OR you are spending 15 hours/week doing it yourself - Annual cost: $18,000-36,000 (or your sanity) What you should do: - ChatGPT Plus ($20/mo) generates 30 days of content in 30 minutes - Schedule with Later/Buffer (free tier) - Spend 2 hours/week instead of 15 - New annual cost: $240 Savings: $17,760-35,760/year šŸ’ø LEAK #3: YOU'RE MANUALLY RESPONDING TO DMs (AND LOSING SALES) What you're doing: - Responding to Instagram DMs manually - Response time: 2-6 hours average - Missing 70% of DM inquiries completely - Lost revenue: ~$1,000-3,000/month - What you should do: - ManyChat automation ($15/month) - Instant responses 24/7 - Capture 60% of visitors (vs 10% manually) - New cost: $180/year Savings: $12,000-36,000/year in captured revenue šŸ’ø LEAK #4: YOUR STAFF MEETINGS ARE COSTING A FORTUNE What you're doing: - 1-hour staff meeting weekly - 10 staff Ɨ $15/hour = $150 per meeting - Half the staff forgot what you said by tomorrow - Have to repeat yourself constantly - Annual cost: $7,800 + your time What you should do: - Record meetings with Otter.ai ($17/month) - Share transcript with staff - They review on their own time - Never repeat yourself - New cost: $204/year Savings: $7,596/year + 50 hours of your time šŸ’ø LEAK #5: YOU'RE WASTING FOOD (MORE THAN YOU THINK) What you're doing: - Prep waste: Over-prepping "just in case" - Plate waste: Portions too large - Spoilage: Buying too much inventory - Average waste: 4-10% of food cost - At $50K/month food cost = $2,000-5,000/month WASTED
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Marketing with AI
The biggest lie in the industry right now? "You need to spend 2 hours a day on Instagram to stay relevant." Absolute nonsense. It is a factor to your success, but not the Gold standard today. If you are spending your afternoon filming Reels instead of watching your labor margins or perfecting your menu, you are losing. In 2026, Marketing is a Math Problem, and AI is the calculator. Here is how the top 1% of owners are using AI to dominate their local market while spending less than 30 minutes a week on "marketing": 1. The "AIO" Pivot (AI Optimization) People aren't just searching Google anymore. They are asking ChatGPT, Siri, and Alexa, Gemini, Grok, Claude: "Where is the best quiet spot for a business lunch near me?" If your menu data isn't structured for AI to read it, you don't exist. # 2. The "30-Day Batch" Using the tools, you can take ONE 60-second video of your kitchen and turn it into 30 days of high-converting posts, captions, and emails. - The Old Way: Hiring a photographer for $500. - The Mogul Way: One phone, one AI prompt, $0. 3. Review-Mining for Gold AI doesn't just reply to reviews; it analyzes them. We use AI to scan 100+ reviews to find exactly what people love (The "Secret Sauce") and what they hate. Then, we feed that back into our ads. - If people love your patio, AI tells us to only run ads featuring the patio. No more guessing. So before Ai replaces us, use it. Be 10 X more efficient, spend less money and save a lot of time in the process.
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Marketing with AI
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Chelton De beer
5
288points to level up
@chelton-de-beer-5468
Multi Award winning restaurant owner. A Business nerd with an MBA.

Active 19h ago
Joined Aug 20, 2025