Hey team, this is a friendly reminder that this group does not allow any Self Promoting. If you want to promote yourself or your product/service, then start your own Skool community and do it there. If you self promote in this group you will be banned and your post will be deleted. This group is about posting educational content to show best practices we use in the Multifamily space to operate our portfolio of 1,600 apartments. And for others to share their own lessons and information as well. Please shoot me a DM if you have questions or aren't sure what counts as self promoting.

I have interviewed dozens and dozens... and dozens of property managers in my time with Sharpline to help us find the best talent. This blog post is to help synthesize some of my best takeaways so far and help you improve your recruiting and hiring process for Property Managers going forward. Hiring the right property manager can stabilize your asset, protect your NOI, and prevent resident churn. The wrong hire slows down turns, invites resident issues, and costs you more than their salary. This guide gives you: - A short list of hiring best practices - The 10 most useful interview questions to assess ownership, systems, and performance - What red flags to look for Hiring Best Practices Define the role clearly - Unit count, property type (A/B/C), stabilized vs. value-add - What they’re directly responsible for: leasing, resident issues, vendors, reporting, maintenance coordination - Required systems knowledge (AppFolio, Yardi, ResMan, etc.) Screen for ownership early - Avoid candidates who blame their last company, team, or supervisor - Look for people who take responsibility and want to improve outcomes Prioritize real-world experience - Ask about what they did — not what they would do - Push for data and KPIs: occupancy, renewals, delinquency, NOI, turn times Assess alignment - Be clear about hours, pace, workload, team size, and pay - Ask if this role matches what they’re actually looking for - Don’t skip questions about income expectations and schedule Watch how they communicate - Do they follow up? - Are they organized and clear? - Do they understand resident-facing and ownership-facing communication styles? 10 Interview Questions That Work VERY Well Use these to assess both competence and character. Keep the tone direct and conversational. Take notes. Don’t settle for vague answers. 1. Why are you looking for a new role right now? - You’re looking for signs of ownership. Not blame. 2. What attracted you to this company and role? - If they don’t know much about your business, they didn’t prepare. 3. What does your ideal job look like — and how close is this one? - Helps you catch misalignment early. 4. What’s your biggest weakness — and how are you working on it? - Look for self-awareness. Avoid rehearsed or fake-sounding answers. 5. What KPIs did you own at your last property? What were your results? - Push for numbers. If they can’t give any, that’s a problem. 6. Tell me about a time you had to turn around a struggling property. - Listen for prioritization, clarity, and follow-through. 7. Walk me through how you manage resident complaints and maintenance follow-up. - Look for systems, not just “I follow up.” 8. How do you hold vendors and your team accountable? - You’re looking for leadership and communication under pressure. 9. What kind of hours are you looking to work — and what’s your minimum required income? - Set expectations early. Avoid surprises later. 10. What do you enjoy doing outside of work? - Adds context and helps you understand personality fit.

Has anyone ever had a property owner ask if they could also serve as the property manager? Curious how others have handled this. Any creative ways to leverage this arrangement to improve cash flow or reduce overhead

Yesterday, I submitted an LOI outlining two purchase options for the seller. Option 1) full price at 4% interest seller financing Option 2) New debt lower than asking price at current rate in order to meet DSCR.

🏢 Q4 2024 Multifamily Market Overview – RECORD PERFORMANCE 🔥 Record-Setting Absorption - 183,600 units absorbed in Q4 2024 — the highest Q4 total ever recorded by CBRE. 🏙️ Every Market Grew - All 69 tracked markets recorded positive net absorption — first time on record for Q4. - Top Q4 markets: 📉 Vacancy Rate - Dropped to 4.9%, below the long-term average of 5.0%. - 63 markets had vacancy rate declines QoQ (only two increased). - Providence (2.4%) and New York (3.1%) posted the lowest vacancy​. 💰 Investment Volume - $43.4B in Q4, up 59% YoY. - Annual 2024 total: $142.6B, a 19% increase over 2023. - Multifamily accounted for 36% of total CRE investment for both Q4 and full-year 2024​. - Cap rates compressed to 5.4% in Q4 (down from 5.6% in Q3). 📊 Rent Trends - Effective rent growth averaged 0.5% YoY in Q4. - Midwest led regional rent growth at 2.8%, followed by Northeast (2.3%) and Pacific (0.4%). - Negative rent growth persisted in Mountain (-2.8%), South Central (-2.5%), and Southeast (-1.1%), though moderating​. 🏗️ Construction Pipeline - 608,400 units under construction as of Q4 (3.4% of inventory). - New York (58,800 units), Dallas (34,100), and Austin (27,800) lead in new supply​. KC Focus 📊 Market Fundamentals - Net Absorption: In Q3 2024, Kansas City recorded a net absorption of 1,635 units, marking a 70% increase compared to the same period in 2023. Year-to-date absorption reached 4,580 units, significantly outpacing the 2,974 units delivered during the same timeframe. ​MMG Real Estate Advisors - Occupancy: The average occupancy rate rose to 93.5% by the end of Q3 2024, with submarkets like Johnson County achieving rates as high as 95.1%. ​MMG Real Estate Advisors - Rent Growth: Average rents increased by 3.3% year-over-year in Q3 2024, placing Kansas City among the top-performing U.S. markets for rent growth. Submarkets such as Johnson County and Leavenworth County reported rent increases of 4.8% and 4.1%, respectively. ​MMG Real Estate Advisors