BITSER in Practice: Why We Paused Automation and Locked Governance First
Thanks to Frank for introducing the BITSER framework. We applied it this week while building a CRE tax-analysis system, and it reshaped the order of operations in a meaningful way. Instead of jumping into automation, we locked the governance layer first: - A single source of truth for property data - Deterministic eligibility (YES / NO / NEED INFO only) - Explicit language controls so nothing reads as advice, guarantees, or marketing - Outputs that a broker could include in an OM and a CPA could review without rewrites The takeaway was simple: most AI systems fail not because of tooling, but because rules, inputs, and language arenāt constrained early enough. Automation comes nextābut only after the system survives expert review in a live deal. Appreciate the discipline BITSER enforces. Itās a useful reminder that in high-stakes workflows, governance is the product.