Shortly after the pandemic, I stepped into a 30-year-old language services company doing $900k–$1.1M a year. On day one, I realized they weren’t actually running a business—just juggling chaos. ❌ No CRM ❌ No systems ❌ 1990s phone setup (cords, shoulder-cradling, no voicemail…) ❌ Everything managed through Outlook ❌ Constant yelling across the office just to answer calls So I rebuilt the foundation. I implemented a CRM, modernized operations, upgraded their marketing, installed VOIP phones that synced with the CRM, and streamlined communication internally and externally. Within six months, productivity improved, sales aligned, and operations finally made sense. Then, in late 2022—after the unexpected passing of the owner—I stepped in to run the entire company. In January 2023, I rallied the team around a bold goal: increase revenue by $1M in 12 months and boost profitability. Alignment → momentum → execution. By year-end, we grew nearly $900k, achieved the highest profit margin in company history, and in early 2024, the business was successfully acquired—providing long-term financial security for the owner’s widow. Why This Matters Most service-based businesses aren’t stuck because of marketing… They’re stuck because people aren’t aligned, processes are broken, and profitability is unpredictable. So, I launched a new community called: Entrepreneur Prosperity Hub Where I help service-based entrepreneurs scale by aligning their people into advocates—what I call Business Superfans®—and by leveraging smarter systems so profitability becomes predictable. The community is free to join as it’s in its early growth stage, and new tier levels are coming in the near future for those who want deeper support. If you feel like your business is capable of more—but your people, processes, or profits aren’t keeping up—this is your next step. 👉 Join here: https://www.skool.com/eprosperityhub/about?ref=bf23b387c7874c20b578f62dfbcde5c5

There’s a moment in every service-based business where you realize something’s off. Not broken. Not failing. Just… heavier than it should be. ----- The Quiet Shift No One Warns You About You start as the visionary. You become the firefighter. And before long, the day-to-day quietly takes over your calendar, your energy, and your clarity. ----- What I Discovered Working With Founders Worldwide After working with countless service-based entrepreneurs — and interviewing top global service leaders on my Business Superfans®: The Service Providers Edge podcast — one truth kept resurfacing: They weren’t struggling because of effort. They were struggling because their business wasn’t designed to support them. ----- How the Problem Shows Up - Busy all day → little forward motion - Surrounded by people → carrying all the weight - Landing clients → no loyalty or repeat revenue - Profitable → margins still razor-thin - Growing → but not gaining freedom This isn’t a capability issue. It’s a design issue. ---- Service Businesses Require a Different Blueprint ✨ When your people align, acceleration happens. ✨ When your processes stabilize, chaos fades. ✨ When your profitability strengthens, decisions get clearer. When these are missing? The day-to-day wins. Every time. ----- This Is Why I Built the Entrepreneur Prosperity Hub A place for service-based founders to rebuild their business around: 🔶 People & Stakeholder Alignment 🔶 Process + AI Efficiency 🔶 Profitability & Growth Systems When these engines sync, something powerful happens: Your business begins compounding instead of consuming. ---- A Rare Chance to Be a Founding Member The Hub is still in its early stages — and you have the opportunity to help shape it. Most people join communities once everything is already built. Only a few get to influence the foundation. ---- 👉 Join the Entrepreneur Prosperity Hub as a Founding Member (it's FREE to join) — and help build the place where service entrepreneurs grow stronger, smarter, and one Business Superfan® closer to lasting prosperity.

One of the most important things I've learned since becoming an online entrepreneur is that the most important thing you can do to grow your business is to build relationships. Many of us (myself included) have rushed to promote our groups and services that we care so deeply about. And it only makes sense - we are excited about what we are doing! Today, I'd like to invite you to take a step back and introduce yourself to the group by answering the following questions: 1. Who are you personally? 2. Who are you professionally? 3. What is something you love doing outside of work? 4. What is something surprising about you? As you open up and make more connections, you will find that not only are people more interested in what you do, but they will also be more interested in helping you make connections with other people they know! 😉 After you introduce yourself, please scroll through the other introductions and add a comment to someone you have something in common with or would like to know more about. 😊 Please add your introduction in the comments below! ⬇️