I switched to Haiku and like it but when it gets to numbers it’s a mess. It repeats zip code like “fifteen two twenty” instead of one five two two zero. Same with phone numbers. I didn’t have any issues with GPT4.1 but wondering if there’s a fix for this?

My ai is setup for overflow calls and to start the conversation with a greeting. Lately, it will not do the greeting until about 13 seconds in. So it picks up, but won’t speak for 13 seconds. I have the phone numbers answer wait time set to 0. Can’t figure out why it’s doing this.

Is there any reason the bot tried to book the appointment twice (see screenshot)? It booked the first one perfectly, but then tried to book it again, which caused an error message saying "that spot is not available." I don't sync my calendars I have the bot choose the calendar ID by zone and it's worked nicely until this one. Not sure what to tweak.

Dynamic greeting is now live in the assistant builder. Simply input your inbound greeting and your outbound greeting using the inputs and then reference the variable in the prompt: {{greeting}} Now, when the call is inbound we will use the inbound greeting and when the call is outbound we will use the outbound greeting -- this way your assistant can be truly customizable by direction. and yes, variables can be use in the greeting itself as well Button: Dynamic Greeting Merge Tag / Variable For Prompt: {{greeting}}