Love it 😉. I'm sure balance helps any business to perform better, take better choices and recharge for the tough battles to come. Yet, it's like a leap of faith which is hard to take for a workaholic like myself 🙄.

@Dave Denniston I would love to say that I've a very lean hiring process ...but the honest truth is that I wish😁. I actually came to realize that, so far, hiring has been the most challenging aspect of the business. Of my 3 employees: - Marwan (lead generation manager from Egypt) has been working with me since Nov 2024 and joined through a post I put on Facebook. He still has to get at the point where I want him to be, but he's almost there - Nica (intake/lead manager from the Philippines) is part of my team since Feb 2023 and was hired through a third party service. They did quite a good job vetting the candidates and she can cover her tasks autonomously and provides good results (I bought her out from the provider she was working for) - Wesley (US Acquisition Manager)...well....you recently introduced him to me (thank you again😉) and, at that time, he had already gone through some interviews with you and the hiring company you used to find him. We've completed the onboarding yesterday and will start with me on Feb 3 (same day we will also start cold calling...GO BIG OR GO HOME, right?!?😂). I see potential there and like the idea of having him growing within - and along with - the Company. When it comes to training the Team I try to document the tasks at least 3 times and put the loom videos at the bottom of the correspondent SOPs. Then, after they have watched the videos and read the SOP, I go through the SOP with them on one or two live exercise(s), recorded on zoom and added to the SOP as well. Depending on my volumes this year, an Executive Assistant/Transaction Coordinator could be my next hire.