Good leaders don't just listen to words. They pay attention to people. Before making a decision, take a moment to observe. - How is your team responding? - Are people engaged, confused, hesitant, or overwhelmed? Sometimes what isn't said is just as important as what is. Reading the room means paying attention to: • Body language • Tone of voice • Energy in the conversation • Questions people ask or don't ask These clues help you make better decisions. Scenario: Imagine you’re introducing a new process during a team meeting. Everyone nods and says, “Sounds good,” but the room feels unusually quiet. People avoid eye contact, no one asks questions, and the energy feels off. Instead of assuming everyone agrees, you pause and ask, “What concerns do you have about this change?” That one question opens the door to honest feedback. Your team shares challenges you hadn’t considered, and together, you find a better solution. Great leaders don’t mistake silence for agreement. They pay attention, ask questions, and create space for others to speak. Sometimes, the best decision comes from listening before leading.