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PricingSaaS

901 members • Free

2 contributions to PricingSaaS
Is Salesforce using seats as a hedge for low product trust with Agentforce?
I read this about SF moving agents back to seat-based licensing https://www.theregister.com/2025/12/05/salesforce_ai_pricing/ To me, this signals a gap in the value perception and it feels like they are admitting the customer doesn't know what the agent does and won't risk the variable bills. My assumption is that the flat-fee seats are a de-risking of the purchase for the buyer. Am I wrong? Would love to hear other takes on this ;)
Main criteria for price adjustment/increase
Hey, community. Dealing with the (annual) challenge of price adjustment in a SaaS B2B company. Would like to know if someone could share successes and errors in choosing criteria to calculate adjustment. So far we consider inflation rate (I'm based in Brazil), taxes variation, US dolar variation and also a score built based on product's improvements in the last yar. Competitor analysis is a complement, but not very reliable since some make their adjustments after us. Hope to count on the group experience to improve my strategies. Thanks in advance!
1 like • Jan 22
I haven't found a really good answer to this myself outside talking to customers and seeing what their willingness to pay is. What do they value about your solutions, what do they not value. You should have a few hypotheses and try them out. So many things can affect the willingness of a customer to pay (or churn) as you know...
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Arnon Shimoni
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@arnon-shimoni-8881
A billing wizard

Active 3d ago
Joined Dec 27, 2024
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