Bernie White

You can insert custom fields directly into the prompt. For your second question, totally depends on your goal. If you’re just trying to book an appointment then the Ai should be able to easily handle it. If you’re trying to sell something then maybe transfer to human

Bernie White

0 likes • 3d

@Liam Chase Yes. You can use fields like {{contact.name}} directly in your prompt.

Joel M

5d •

🐛 Questions

Call Forwarding

@Jorden Williams , My clients calls keep dropping after 33 seconds. Verizon cell number forwarding to GHL number to Assistable number. Is this the best set up or am I missing something? Thanks, Joel

New comment 3d ago

Bernie White

1 like • 5d

@Joel M You don’t need the GHL number at all for ai voice assistant. You can route all The missed calls directly to the assistable phone number

Bernie White

0 likes • 3d

@Joel M Not sure. could you provide a call ID

Carlos Mac

7d •

🐛 Questions

affiliate link approval?

Hello, wondering how long it takes to get approved? i have a couple of people that are signing up. still waiting

New comment 6d ago

Bernie White

1 like • 6d

Will look into this

Sean McGinnis

9d •

🐛 Questions

"{{assistant's greeting}}"

In Voice Lab, are your assistants failing to greet normally? My current assistant says "{{assistant's greeting}}" every time despite prompting it directly not to do so. Doesn't matter which version of GPT I'm using.

New comment 8d ago

Bernie White

1 like • 9d

This is getting patched. Should be resolved by later tonight

Bernie White

1 like • 8d

@Michael Og Thanks.

Jan Schevenels

10d •

🏰 Homebase

Accent non-english

Hello,Are there other users working with non-English languages who are experiencing issues where the accent is no longer correct or has changed compared to before? We are building Dutch voicebots with a Flemish accent, but none of them are producing the correct accent anymore. We have tested multiple voices, including cloned ones, yet they all revert to a standard Dutch accent. Is anyone else facing the same issue, or is there a known limitation or recent change that could explain this behavior?

New comment 9d ago

Bernie White

0 likes • 10d

@Jan Schevenels Thanks

Bernie White

0 likes • 9d

@Jan Schevenels I have provided this to the team. @Mike Copeland is looking into it to see what can be done.