Thanks for putting this all together mate. I’ll be sure to get stuck into it when I have some down time. Love your enthusiasm and leadership in this community. Here’s to more collaboration!

@David East 💯 I see parts of this in healthcare for sure, but it’s never that simple. You’ll get trends across age groups, but honestly, it comes down more to experience and confidence than generation. I’ve worked with new grads who want clear structure, and senior staff who just want to be left alone to get on with it. That autonomy piece you mentioned is bang on. In ED especially, once someone feel a little more comfortable in what they are doing, trust goes a long way. Micromanage them and you lose them and their confidence pretty quickly. I guess for me, it’s less about “what generation are they” and more about “what does this person need right now?”

@David East it certainly didn't come easy. Lots of reflection on myself and development first before I could turn to others. But I'm glad I can now support others to the best of my ability

That looks friggin awesome mate. How fun!

This looked like this was an awesome day mate. So glad you had a nice day with the family! Look very good in the airforce gear holding an alpaca!

@David East you are right that those are human behaviours. I guess the issue at hand is that it is not spoken about enough. I’m very new in my journey at providing my workshops, and the common uh huh moments is acknowledging that what happens in a team and challenging moments are normal human behaviours. Knowledge and perspective are key at working with the behaviour opposed to against it and labeling them generically as personality issues. In the healthcare systems it’s a mix of business and healthcare, I believe the two currently are not working together, but in silos. That’s what diminishes the ownership. And the handballing to someone else reduces ownerships. There is a lack of transparency, I remember asking an executive at the workshop how we were going to manage the ambulance offload challenge, she responded abruptly with a forceful tone of “there are conversations in the background” with a room full of ED Nurses, it broke the trust quicker than I could take a breath, why bother asking any questions when that is the response. 🤷‍♂️

@David East thank you sir. Hoping so can help others be able to do the same.