🎙️ NEW PODCAST: The Question That Silenced the Zoom Room
I was on Remarkable Results Radio with recently and the episode just dropped.
A shop owner asked about structuring pay for a GM. I mentioned that any bonus tied to gross profit requires transparency.
He pushed back hard.
"I had a friend who shared his numbers. The guy learned everything and opened his own shop."
Before I could respond, a veteran multi-shop owner dropped this bomb:
"Are you hiring a babysitter or a manager? Because those are two different things."
The Zoom went quiet.
Then he said something that made a few owners uncomfortable:
"Why would you hire a general manager if they're not going to manage the numbers for you?"
Here's the thing—the fear of "they'll learn and leave" is almost never the real issue.
The real reasons are uglier. And we unpack all three in this episode.
This episode will make you think. It might make you squirm. And it could change how you build your next leadership hire.
🎧⏯️ [Listen / view the full episode below]
P.S. One owner on the call said he builds his compensation INTO the model—openly—and his managers are MORE motivated, not less. Wait until you hear how he structures it.
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Chris Lawson
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🎙️ NEW PODCAST: The Question That Silenced the Zoom Room
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