Here's what I've learned working with 220+ independent shops: Every owner I talk to is in one of three situations. And each one requires a completely different fix. Trying to solve the wrong one is why most owners stay frustrated. Here's how to figure out which one you're in — and what to do about it. 👉 SITUATION 1: “I need a tech. Yesterday.” Your bays are sitting empty. Your backlog is growing. Your best techs are burning out covering the gap. You’ve tried Indeed, ZipRecruiter, word of mouth. Nothing’s working. You need a hire, and you needed one three months ago. → This is what Technician Find solves. I only take 4 hiring clarity calls per week. Not a sales pitch. A diagnostic. We'll look at your market, your ads, and your pipeline and I'll tell you exactly what I'd change. Apply here: [HIRING CLARITY CALL] → Want the details on how Technician Find works? [HERE'S HOW WE FILL YOUR BAY] 👉 SITUATION 2: “We’re okay right now. But I never want to start from zero again.” You’ve been through the panic of losing a tech with nobody waiting in the wings. You swore you’d never let it happen again. But life got busy, and now your bench is empty. → EasyBench exists for exactly this moment. It’s the done-with-you bench-building system that keeps your pipeline warm when you’re not desperate. Details here: [EasyBench] 👉 SITUATION 3: “The problem is bigger than hiring.” You’re doing the revenue. But you’re exhausted. Your team is disengaged. You’re making reactive decisions because you’re running on fumes. The hiring problem might actually be a leadership-energy problem. → Life Calibration helps shop owners recalibrate before the wheels come off. Start with the diagnostic: [LIFE CALIBRATION DIAGNOSTIC TEST]

In order to get acquainted and and help fellow community members, please share: 1. The name and location of your shop. 2. Your biggest frustration with finding techs. 3. How you found your last tech.

A decent tech applies on Tuesday. What has to happen before Friday, or he’s gone? Marcus Cudd asked me that on The Dispatch Podcast. Be honest. Could you answer it? Most owners can’t. Not because they don’t care. Because they don’t have a hiring process. They have a hiring reaction. Tech quits Friday. Panic Monday. Ad goes up Tuesday. Thursday: “Nobody good applied.” Now, The Dispatch is a heavy-duty show. Marcus co-hosts with Buck Monson, President of TruckShop411 and owner of Monson Truck & Trailer Repair. So why am I posting it in a room full of mostly auto shops? Because I work with both. And here’s what most people don’t expect. Different vehicles. Different hours. Road calls at 2 AM. The hiring mistakes? Identical. The diesel tech Buck wants and the A-tech you want work on very different equipment. But neither one is looking. Both are working. And both are watching your shop. What we got into: → Why most tech ads lose the right guy before the third line → Who should make the first call, and who most shops hand it to instead → How a six-bay independent goes up against a dealer’s sign-on bonus → Why good techs leave in the first year, and why they won’t tell you the real reason 🎧 Apple: [The Dispatch Podcast - Finding & Keeping Technicians] 🎧 Spotify: [The Dispatch Podcast - Finding & Keeping Technicians] P.S. Run a heavy-duty shop? TruckShop411 is free for independent truck shop owners. The full video is in their library, and I’m leading a group there on hiring and keeping technicians: TruckShop411.com