Congratulations to Art’s Automotive in Longview, WA! 🎉 They’ve added an Automotive Technician to their team. Another great hiring success in a market where skilled technicians remain in high demand. Finding the right technician isn’t easy, but when the right opportunity reaches the right candidate, great things happen. Congratulations to everyone at Art’s Automotive on the new addition to the team, and congratulations to the technician on the new opportunity!

Congratulations to Dream Work Automotive in Charlotte, NC! 🎉 They didn’t just make one great hire. They made two. ✅ An A-Level Automotive Technician ✅ An Automotive Apprentice That’s a win for today and an investment in tomorrow. Hiring an A-Level technician brings immediate experience, productivity, and leadership to the shop. Bringing on an apprentice at the same time helps build the next generation of skilled technicians and strengthens the team for the future. Congratulations to the entire team at Dream Work Automotive on two outstanding additions to the shop.

One shop owner admitted it on the EasyBench call last week. Nobody said anything for a few seconds, because he'd described the whole room. "I'm busy all day, every day. I don't know if I'm busy on the right things." He wasn't complaining. That's what made it land. Nobody jumped in. You could feel guys running their own week against that sentence and not liking the math. It costs a man something to say that in front of other owners. Owners aren't supposed to be confused. Everybody in the building is waiting on you for the answer. Then another owner answered him in four words. "Read The One Thing." Good advice. Incomplete advice. Most owners who read that book close it fired up. They block off Tuesday morning. By Thursday he's back in the bays with a scan tool in his hand. The book is right. It's also missing a step. You cannot find your one thing without two pieces of information. Most owners have never written down either one. Both of them are in here. By the end you'll know the one thing to do tomorrow before you touch anything else. And why the other forty can wait. "WORK ON THE BUSINESS, NOT IN IT" HAS NEVER ONCE HELPED YOU AT 7:15 ON A TUESDAY You've heard that line four hundred times. From a stage. From a coach. From a guy in a Facebook group who has never had a tech call out. It's true. It's also useless as an instruction. At 7:15 AM on a Tuesday a tech calls out, eleven cars are promised by five, and the parts guy left a voicemail you already know you're going to hate. Nobody has told you which of those to drop. In most businesses, urgent and unimportant are easy to tell apart. The email chain nobody needs. The meeting about the meeting. You can spot the junk from across the room. Your shop doesn't work that way. The comeback is urgent and important. The customer standing in your lobby is urgent and important. The delayed part is holding a car that's holding a bay that's holding your week. You are not wrong to handle any of it. That's the trap. It isn't laziness. Laziness would be easy to spot and easy to fix.

Community member @Paul C sent this to me today. I can't stop laughing🤣

Congratulations to Nerger’s Auto Express in Bound Brook, NJ! 🎉 They just hired an Automotive Technician, adding another skilled professional to their team. The shops that hire successfully are the ones that stay proactive and consistently promote their shop. That’s exactly what happened here. Congrats Nerger’s Auto Express!