A Hard Lesson Learned from 100+ Google Reviews
Hey Everyone, I'm sending this late night and making the post before we have to wake up super early and I forget or don't have time to post this as we run out the door to the airport.
Something kind of ODD happened to me last week, and I though I'd share a surprising L I took and how we shook it off quickly and turned it into a W.
We recently helped a franchise client in the massage and facial industry generate over 100 reviews in just 60 days using our system.
Sounds like a huge win, right?
But here’s the curveball: they canceled.
Not because the system didn’t work — it worked too well. But their internal service and operations didn’t match the reputation we helped them build.
🔎 Here’s what happened:
  • The reviews flooded in.
  • Their visibility skyrocketed.
  • But their star rating stayed flat… because the customer experience didn’t improve.
👀 What we learned:
  • You can generate attention and traffic with reviews.
  • But you can’t paper over a broken process.
  • A review system is only as powerful as the experience it reflects.
⚙️ What we’ve changed:
We now set stronger expectations with clients from day one:
“Our system drives reviews. Your job is to earn 5 stars.”
That simple shift has made all the difference.
Compound that with our Review Rush strategy that is taking off this summer 🚀🚀🚀 ( I typed these and put them in not AI, but it did add the others lol ) and I quickly shook it off and moved on.
And while I was here I started to document things and instead of keeping it internal, I stopped recording and decided to carve out some time and record the simple process of our Review Rush strategy and how you can close 10 new clients in 10 days.
WANT ACCESS?
If you want a deal on it the program type "RUSH" in the comments below and I will hook you guys up later this week at a special rate JUST for this Skool group!
IMPORTANT NOTES - I recorded the training for you in the early mornings on vacation here in Mexico City while my family slept, or on rainy days, so it's going to be delivered a little different than usual.
I also am telling you now the audio is the same as this video, its "ok" but its not my usual at home clear audio. The content is still solid though.
Finally - I am also delivering it in a unique way to to prove a point regarding being a "digital marketer" that I will talk about soon. And because of all of this I am giving you a steal of a price on it!
Everything is ready to GO!! but since I am leaving CDMX for Cabo Tues morning, I'm going to make sure the family is settled and everything before I open the doors. I am sure you get it.
I don't want to wait either but til then...See you at the Rush!
Talk Soon!
Herschy
7:22
14
44 comments
Jeff Schwerdt
6
A Hard Lesson Learned from 100+ Google Reviews
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