Client Feedback · Rapid Transformation Mentoring

Client Feedback

As I mentioned on the call and in a post a few days ago, I sent out a text to the clients that attended my client appreciation dinner. When I read it, I felt a bit uncomfortable because I see positive feedback about myself. I'm posting it here to force myself to recognize the value I bring to clients and to step out of my comfort zone and let this positive message affirm my value.

Hi Michael,

You were reading my mind! I have been planning to reach out to you...

We enjoyed the evening immensely, thank you. The food, service & atmosphere were lovely.

I had a delightful time visiting with your wife... I don't think we've really had a chance to do so in the past--she's very easy to talk to!

In terms of the presentation...

I really liked how you alternated between dinner courses and slideshow. It kept the evening flowing, gave us a chance to eat leisurely, and removed the distraction that passing dishes usually does.

The presentation was a great balance of information and brevity. Very effective.

If you were looking for additional content, I would suggest:

- Go over the Allianz Tax Summary pages briefly:

The income tax brackets, the cap gains tax brackets, the RMD table, and the Medicare table... make the point that managing taxable income AFTER retirement has a huge impact, so tax strategies matter as much as investment strategies. And yes, you can help with that.

- Offer more insight to remove the mystery of ATS. I know you've been burned when you shared too much of your strategy, so go with less data and more of your relationship with your clients.

1) Time segments matter for each stage of life: Leading up to retirement / reaching retirement / medicare vs medical insurance / social security start date strategies / legacies & trusts / long-term care. Everyone has different needs at different stages. So how can you build a flexible plan?

2) Time segments ALSO matter for keeping the nest egg growing through market trends. The strategy is NOT unique enough to sell itself. However, you have an advantage over traditional financial advisors. We're all coming to your for our taxes, so point that out. YOU are the key here. YOU are a guru at blending the financial concerns with the tax implications to plan a long-term strategy. Don't underestimate your dual role. The ATS is a solid tool that you've used for many clients, but in the end, it's YOU that we are trusting. This is a strategy that you rely upon, so it's part of the package.

3) Offer more investment tidbits that are useful regardless of where the money is. Help people get more comfortable with putting their future in your hands:

Market downturns are scary, but they are also opportunities to convert more IRA funds with less taxes. Some funds will be cyclic, so you need a balance to play the market to your advantage... and this is one way to take advantage of market changes.

Lifetime income has a big impact when applying for supportive living / continuum of care / skilled nursing. Set these up for budget now & security later.

The best age for Social Security & annuities depend on your age and circumstance: your pension, debt, lifestyle, health, spouse's income. Paul created a chart to compare SS at ages 62, 65 and 67... to see how each impacted total wealth over time. It helped him SEE the tradeoff and then we could make plans from there.

...I think those kinds of connections will work well in your favor.

Okay, so that's probably a lot more feedback than you were expecting! I guess I get a little excited about the whole financial planning too, so pardon me if I've overstepped.

Hope your day is going well!

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