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“Your shop stats”
How accurate is the “your shop stats” section on the mobile app? Mine seems to fluctuate a lot during the day. Also it’ll say direct traffic. What kind of views come under this?
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New Title Changes
Has anyone noticed any patterns or differences with the new title changes by Etsy? Fewer sales or more sales by adhering to the new changes or have you not changed anything and noticed no difference? I haven't changed mine and like my tags, I treat the title as a keyword stuffer (always readable/understandable though) which might not be the right thing to do.
Etsy Payment
Hey guys, struggling to wrap my head around when I'm going to start seeing money I've earned on Etsy become available for deposit. Started my shop about a month ago and luckily have seen a decent amount of sales fly in over this time. However, this means I've had to put down a lot of money in to PrintShrimp in order to fulfil orders. I know there's something about Etsy profit not becoming available for 14 days, as well as a reserve for new shops, however, I can't seem to figure out when I'll actually start seeing the money available for deposit. I'm seeing multiple sales coming in everyday, but no money available for deposit, meaning I'm ploughing money in to PrintShrimp and just operating at a huge loss. Understand I essentially I just have to wait but with every sale I'm out of pocket even more until Etsy actually makes my funds available. Can anyone help clear this up a little bit more for me? Thanks!
Returns / Refunds BEWARE
I have noticed a trend going on lately that I feel I need to make you aware of, in case you weren’t. With the raise of AI, cheeky customers can alter the product images to make the look damaged. As a shop owner you need to be vigilant about this. In my 1.5 years of selling, I have dealt with a few shady customers trying to make false claims. As AI struggles to replicate text or be consistent, you can do the following: ask the customer to send multiple images of the damage from different angles or you can ask them to send a photo of the damage with the shipping label in the same frame. If you offer returns, never refund until you received the return; it is Etsy’s policy. Most will turn cold feet and never respond back. You risk a bad review but they can leave it either way if they have bad intentions. As it happened to me recently, she refused to cooperate by sending me the proof and left a 1 star review w/o context instead, just because 🤷🏻‍♂️ Build a strong customer service to have a comfortable cushion for these kind of situations. https://youtu.be/ZlGsfMYQMfU?si=zE6PMPvMRJqeLA9x
help
Been on Esty around 2 and a half months now no sales yet just wondering if I could get some tips and pointer for improvement as I'm sure there's more I could be doing. Using Everbee for my keyword research, just started ads on a small scale too. Just at a bit of a loose end any help would be appreciated :) https://www.etsy.com/shop/DovedalePrints?ref=dashboard-header
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