Etsy Payment Processing
Hey guys,
Curious to know if anyone has come across this issue, and if there's anything I can do on my end. I started selling on my shop just over a month ago, and just crossed over the 50 sales mark (mentioning as I'm not sure if it's relevant). Today, I got an email for the first time, saying that Customer X bought something, but the payment is being processed and I should not dispatch anything until it's approved. 5 minutes later, it was rejected/failed and I lost out on that sale. Was a bit bummed, but I assumed maybe the customer's card declined.
Cut to the afternoon, I get a similar notification (not on email, but I caught it Etsy orders page), fortunately, this was approved after 5 minutes.
And now, I've got yet another order stuck in payment processing, I've been waiting for more details for a couple of hours now.
Is my shop being flagged by Etsy for something? Or is it pure coincidence that three customers had payment issues in a day?
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Jacob Cole
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Etsy Payment Processing
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