๐Ÿง  WHO CAN FIX THIS, TEAM DELTA BEGINNER EDITION
You have just joined a growing UK based company as a Salesforce Admin.
The company wants Salesforce to help with
โ€ข Keeping customer information in one place
โ€ข Helping sales reps stay organised
โ€ข Giving managers visibility into activities
โ€ข Supporting better follow ups with customers
Leadership says
We want Salesforce to support the business properly, but we also want to understand what it can realistically do and what your role will be as an Admin.
As the Salesforce Admin, what is the most accurate explanation?
๐Ÿ”˜ A. Salesforce provides structure and visibility, and as an Admin your role is to configure Salesforce to reflect the business process, while users still follow and execute the process
๐Ÿ”˜ B. Salesforce provides structure and visibility, and as an Admin your role is to enforce correct behaviour by monitoring users and correcting issues when they arise
๐Ÿ”˜ C. Salesforce provides structure and visibility, and as an Admin your role is mainly to train users so Salesforce can work effectively without much configuration
๐Ÿ”˜ D. Salesforce provides structure and visibility, and as an Admin your role is to maintain the system while Salesforce automatically adapts to how the business works
26 votes
12
21 comments
Godwin Mbah
7
๐Ÿง  WHO CAN FIX THIS, TEAM DELTA BEGINNER EDITION
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