22d (edited) • 🎖️CHALLENGES /ASSIGNMENTS HUB
🧠 WHO CAN FIX IT? TEAM DELTA EDITION
You have just joined a small UK company as a new Salesforce Admin.
The business currently stores customer details in spreadsheets, WhatsApp messages, emails, and notebooks.
The owner says:
“We bought Salesforce, so we expect it to fix our sales process, organise our customers, and make the team perform better.”
As the Admin, what is the most accurate response?
💬 Vote and explain your answer in simple words.
This one tests whether you understand what Salesforce does and what a Salesforce Admin is really responsible for.
YOU CAN ALSO EXPLAIN WHY YOUR OPTION IS CORRECT IN THE COMMENTS
🔘 A. Salesforce can organise customer data and improve reporting, but the Admin mainly needs to create users and let each team decide how they want to use the system
🔘 B. Salesforce can help the business organise customer data, track activities, and improve visibility, but the Admin must configure it around the business process and users must still follow the process
🔘 C. Salesforce can improve the business once all customer data is uploaded, and the Admin should focus mostly on importing records and showing managers where to find reports
🔘 D. Salesforce can support the team if users are trained properly, and the Admin’s main role is to make sure people log in and update records every day
33 votes
18
22 comments
🧠 WHO CAN FIX IT? TEAM DELTA EDITION
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