Using AI in Training Materials
I recently read an article that showed that learning can be hampered by the use of AI videos in training materials. Here are some findings from the research: 1. The use of high-quality AI produced nearly identical results when compared to human voiceover. However, learners showed significantly worse results and engagement when low-quality (robotic, choppy, flat, etc) AI voiceovers were used. 2. Full screen AI avatars were viewed as distracting, however, picture-in-picture AI avatars actually enhanced training. The reasoning was that full screen avatars made subtle differences such as eye movement, lip syncing, and breathing patterns more obvious and therefore, more distracting. 3. To the surprise of no one, they found that AI performed worse with topics associated with soft skills such as communication, leadership, and emotional intelligence, etc... They recommend human voiceovers for these types of topics due to the emotional nuances tied to them. What are your thoughts on that? Do you use AI voiceovers/avatars in your training material?