Hey guys, I’m trying to set up nifty image with the merge text field like in Clay’s videos. But once I remove merge field and add {{contact.first_name}} it gives me an invalid message and won’t send. Any help is greatly appreciated

In April Google made some MASSIVE updates to its "restricted content" & "review policies" Instead of reading all these policies line by line here. I made a video with the biggest changes and what we are changing at Review Harvest! p.s. I am giving away a free spot in my paid community tomorrow to my favorite comment on this video! Make sure to like, subscribe, and comment to qualify!

When using the master sending sub-account setup — is there a way to prevent the personalized image from sending on messages 2 and 3? Even when the image field is not included in the webhook payload for messages 2 and 3, the contact field retains the URL from message 1 and the image still attaches to every subsequent message. How do you handle this? Is there a way to clear the field between messages, or is the image intended to send on every message in Clay's system?

As part of the review reactivation, has anyone got any tips or tricks that they use to ensure their SMS error rate and opt out rates don't trigger a suspension? I recently ran into the issue where my first campaign for my first client has had their subaccount suspended due to a high error rate. They have about 800 clients and I'm about 50% through the list before it hit suspended. Looks like I can add a step to verify that the numbers aren't landlines (one reason the error rate might be high) but given it's at 23.09% 👀 that feels really high and I imagine there's other factors at place since IDK why a customer of a B2C business would provide a landline number. Just wondering if there's other things I can do now or prior to uploading the list to vet it. Anything folks have learned on this front would be massively appreciated! 🙏🏼

I’m running a review reactivation and recently got an email from GHL letting me know they’re pausing my message sending ability because the opt out rate hit 6%. I’m only about 1/5 of the way through the list or so. I thought about maybe turning off sending with opt out verbage? I’m sending on toll free if that matters. Anyone have any ideas? Thanks.