Anyone working with Orthodontists?
Hi everyone. I’m new and soaking up the material. I’ve been talking with an orthodontist practice about reviews and referrals. They have a platform (cloud9)that doesn’t send the requests right away. It’s in a daily update vs realtime. It would eventually hit their communications platform (Weave) that they use for emails and texts. The automation side of it is difficult however I can still engage a campaign using their existing patients to request reviews then later referrals. I think it’s best to send a campaign through Weave since they already have the email and sms capability that they are paying for. Has anyone ever worked with Weave. I’m thinking of suggesting the practice to give me limited access where I can only see the patient info needed to send review and referral requests. Does anyone have any experience in a similar situation. I appreciate any guidance because I’m actually going into the office tomorrow afternoon. Thanks