Aug 10 • 🗣️ General discussion
HVAC niche + HighLevel = best client retention I've ever had (here's my stack)
Quick share for this community - been using HighLevel focused entirely on HVAC/home service and the results speak for themselves.
My core HL stack for every client:
- Pipeline tracking by lead stage
- Missed call text-back workflow (instant response)
- 5-step email + SMS nurture sequence
- Review request automation (24h post-job)
- Appointment reminders (cuts no-shows by 70%)
The retention secret:
Every month I send clients a report showing:
"X conversations handled. X appointments booked. X reviews collected. Estimated recovered revenue: $X."
When clients see the number, they never cancel.
My average client retention: 11 months.
Biggest lesson: HighLevel is the tool. The documented ROI is the product.
Who else is using HL for home service businesses? Would love to compare notes.
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HVAC niche + HighLevel = best client retention I've ever had (here's my stack)
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It took over 3 years and $100,000 on coaching and testing to grow my SaaS/Agency to $55K/month using HighLevel. Now I'll show you how I did it!
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