I'm interested in outsourcing our admin work, does anyone have a recommendation for where to hire a VA? any advice or tips welcome. Thank you

Is anyone willing to share the settings they have for technicians in HCP and make a screen shot of how it looks for your techs with your estimate template? TIA

Curious how others are handling commission timing for salespeople. For those of you paying a commission (especially if you’re doing salary + commission), when are you paying it out? Are you paying partial commission when the deposit comes in during that week’s payroll? Or are you paying the full commission only after the job is completed and paid in full? We’re currently paying salary plus commission, and I’m leaning toward paying commission on the back end once the job is completed and collected — but I’d love to hear how others are structuring it.

I know some of you use subcontractors for a good portion of your work, and I assume you’ve developed a work order or job pay form for them, separate from the job details in HCP. Since we’re transitioning to a job-based pay structure, I’m trying to determine the best way to communicate compensation clearly. While they can see the job details and scope of work in Housecall Pro, I’m considering whether we should also provide a form that outlines the job and exactly how much it pays, or if it’s reasonable to expect them to calculate it themselves based on the hours allocated per task/job. I’d appreciate some insight into what you currently use for your subs—specifically, what your work order looks like and how you ensure they understand what they’re being paid for on each job.

Some people hate AI some people dont mind either way, they just want their drywall patched. I use it to give potential customers something to land on that is more reactive than just a voicemail. https://www.loom.com/share/140d93d7b604440ab07de90ae8a7bfc8