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Handyman Business Academy
53 members • $99/month
15 contributions to Handyman Business Academy
4d •
GoHighLevel
I’m looking for help building out our GHL. Curious if anyone has used someone that has experience with GHL and home service build out. Thanks!
0 likes • 1d
I think we discussed this the other day, but My Service Robot is who I would use.
12d •
GROUP DISCUSSION REMINDER
Reminder about the zoom call tomorrow at 4pm. Bring any questions, bottlenecks, or issues that are haunting your growth - I am an open book, this is your chance to ask the group any questions you want answers to! You can join through the calendar tab in Skool!
0 likes • 11d
I may not be able to make it unless I can convince the wife to skip our date night!
14d •
4 Consulting Slots Left
The highest form of love is accountability! I’ve got a few consulting slots left. I believe 4 total - if you have any interest let me know. I really only enjoy working alongside those that are committed to growing so please only reach out if you’re in a position to start implementing and growing your business. I will hold you accountable and help you make decisions. Once those are filled unfortunately unless someone drops out there won’t be any additional times available for the foreseeable future. I’ve been really enjoying helping implement, sharing our SOPs and spreadsheets we’ve built and all our best practices. The goal is to help you implement not just give you the information and hope you do it yourself If you’d like to speak with any of the current companies that I consult for I’m happy to make the connection.
1 like • 14d
Well worth the money to have an accountability partner by your side.
15d •
Subcontractor Work Orders and Job Pay Structure
I know some of you use subcontractors for a good portion of your work, and I assume you’ve developed a work order or job pay form for them, separate from the job details in HCP. Since we’re transitioning to a job-based pay structure, I’m trying to determine the best way to communicate compensation clearly. While they can see the job details and scope of work in Housecall Pro, I’m considering whether we should also provide a form that outlines the job and exactly how much it pays, or if it’s reasonable to expect them to calculate it themselves based on the hours allocated per task/job. I’d appreciate some insight into what you currently use for your subs—specifically, what your work order looks like and how you ensure they understand what they’re being paid for on each job.
0 likes • 15d
@Tim Leary is this a form you created in CompanyCam and is this attached somehow within Housecall Pro to the job?
22d •
How A Happy Call Saved Us
Today was fun - we had to fire one of our newest employees (Estimator) Our follow up process, regardless of an approved or declined estimate requires that our team calls to get feedback on the experience with our employees. This form of feedback is the best, because it's directly from the clients you're trying to capture. Come to find out, a client told us that he had declined our initial estimate due to cost and that our employee called back on his personal phone and told the client he can do it personally for half the price. At this time, the client agreed and paid a 50% deposit. That is when things went south. Our now ex-employee ghosted the client, continued to lie about the reasoning, was driving our company vehicle, showing up in uniform all of which made the company look bad.. We made the easy decision to fire this employee, but would have never known this was going on behind our backs if it wasn't for a dialed in follow up process for EVERY client.. (Especially the ones who didn't approve). Needless to say, Handy's will be comping this gentlemen's project. It was an elderly man who wanted his shed redone for his wife's birthday. Don't be a shitty person. It'll always come back to bite you in the ass. Also, do happy calls ha!
1 like • 20d
Definitely the right thing to do — we had a very similar situation happen years ago. I owned a home improvement company around 2004, and we discovered that one of our employees was secretly doing the same thing. He started his own company with a name that was only one letter different from ours, opened a bank account under that name, and began selling jobs while pretending to represent our business. He would collect deposits and then report back to us that the customer had declined the estimate. This was before the internet was a thing and modern CRM follow-up systems, so it was much harder to catch. The situation finally came to light when a customer called us about six months later wanting additional work done. When we told her we had no record of the project — and that our notes showed the estimate was declined — she was confused and said, “No, Chris did an excellent job. We’re not complaining — we just want more work done.” That’s when everything unraveled. He had taken a $25,000 job, completed a renovation under his very similar names company, and pocketed the money. And the bank actually didn’t catch it because it was only one letter different on the name of the company so he technically committed bank fraud and all kinds of other things. We ended up pressing charges. He was convicted of fraud and ultimately served five years in prison.
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@richard-tooley-9920
Trades background, always tinkering with systems, processes, and how to run a better service business.
Active 1d ago
Joined Jan 3, 2026
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