Most people will spend endless amounts of money on things they think matter. When you ask them to spend money on themselves, there becomes a barrier to making that commitment. To me, that leads to disbelief in one’s self and your ability to take the information being provided and implement it. If you spend $500 a month and generate an additional $1000 per month by implementing something you learned from the sessions not only have you paid for the coaching but you’ve also generated new revenue that wouldn’t have existed without it. If you’re interested, I am hosting a group best practice mastermind every other week and it will include an SOP library, script library, tech stack and workflows, as well as the Handy’s sales process. Please let me know ASAP there are only a limited number of spots available as my time isn’t infinite. (I wish it was)

I was on a marketing Zoom call yesterday hosted by CompanyCam, and one of the main topics was AI search and how customer behavior is changing. It got me thinking about where the handyman and home service industry is headed. A few years ago, customers were mostly typing things like “handyman near me” or “contractor near me” into Google. Now, more and more people are typing full problems into ChatGPT, Claude, Gemini, or other AI tools. Instead of searching: “handyman near me” They may be asking: “I have wood rot around my exterior door. Can I fix this myself, or do I need a handyman?” Or: “My bathroom ceiling has water stains and peeling paint. What causes this, and who should I hire to fix it?” Then, once they decide they need help, they ask the AI where to find a qualified handyman or contractor near them. That raises a pretty big question for all of us: How do handyman companies show up in those AI-driven searches? The other thing that stood out to me is how far behind the home service industry seems to be in allowing customers to buy services online. People can buy cars, houses, furniture, vacations, exotic animals, and almost anything else online, but in the home services industry, we still send someone out for an estimate, write it up later, sometimes send it days or weeks afterward, and then wait for approval of course there are exceptions and those who do only on-site estimates and try and close it and sell it on-site, which definitely has a higher closing rate. I know there is a theory that pricing repair work online is challenging. Every house is different, hidden conditions exist, photos do not always tell the full story, and some jobs absolutely need to be inspected in person. Handyman work can be priced, approved, and scheduled online using photos, videos, intake forms, standardized service packages, and possibly a quick quote But I also think this is where things are heading. My long-term goal is to move toward a handyman system that goes beyond onsite estimating. Not necessarily for every job, but definitely for more common, repeatable services.

Hey everyone. Our first accountability call is happening in 20 minutes. A zoom link is in the calendar. Be prepared to share your numbers and set goals for June. I will be sharing my YTD numbers and setting new goals as well!

We are holding an accountability call in three days. Jump on, share your struggles and improvements for the last month. Did you hit your goals, did you fall short, if so why? Set new goals, and help support one anothers growing businesses!

Hey All, I've had a tough time getting everyone to find time within their schedules to make the group calls easiest. Is there a time, later in the week that generally works for most people?