Hi folks, I have been out of action for a while due to various reasons. I am now back, and I have opened up my email earlier this morning to find a one-star review, which I think is not true and a very damaging one. This chap has not used his business address, but only a name, which I think is fictitious. However, I clicked on his name and it brought up other reviews in my area—one-star reviews. I feel that this person or his business, which I don’t know yet, is a notorious one-star reviewer in the area. I have checked my email system to find this supposed customer, and nothing has come up with his name. I’m going to let you into a little secret, guys. My business runs without me, and I am now retired. However, I am an active pensioner, and I have set up a Facebook page called “Peter Out and About,” and it deals with local issues, events, fire scenes, etc., dealing with everything in life, and I’m becoming like an unofficial councillor. It is my plan to track this person down after speaking to the other businesses in the area with regards to the one-star reviews, and I’m going to confront him, because I will not use my business name. I’m going out as, if you like, a reporter to challenge him and just say, I believe you put up a lot of one-star reviews in the area, and the local business community have asked me to come and have a chat with you. I will find out who he is. What are your thoughts so far? Now, the problem I have is I can’t trace his name, and I’ve been doing investigations to find out from other companies if they know who he is. But at the moment, I’m left with a horrible one-star review. I did look at the advice given by Zane and I did make a comment, but I’ve now withdrawn it until I go further. I don’t know if it’s a fake review, and I don’t know if it’s a genuine review, but I very much doubt it’s genuine because he said he had spoken to 20 people who all think the same.