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Owned by Zane Shawn
Google Business Profile Help & Ranking Community No more guesswork—just results. Get More Reviews, Rank Higher on Google Maps & Generate Leads
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437 contributions to Google Ranking Accelerator
18h •
Ever had that moment when your phone just… stopped ringing?
A few months ago, I spoke with a business owner who’d done everything right. - Google Maps profile? Optimized. (TICK) - Reviews? Rolling in. (TICK) - Calls? Steady, until suddenly… they weren’t. (AHH!) At first, they thought it was just a slow week. But as days turned into weeks, the silence became impossible to ignore. They tried all the usual fixes, updated photos, tweaked keywords, even asked friends to check their listing. Nothing worked. The most frustrating part? No one could tell them why things changed. Everywhere they looked, it was the same advice: “Complete your profile,” “Add more keywords,” “Get more reviews.” But they’d already done all that. When we finally dug in together, we found the real issue, something no checklist or YouTube video had mentioned. With a few targeted changes, their calls started coming back. If you’ve ever felt like your Google Maps just quietly stopped working (and nobody can explain why), you’re not alone. Drop a comment if this sounds familiar or if you want to know what actually makes the difference. Let’s talk about what’s really going on behind the scenes.
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3d •
Fancy That!
Most business owners think ranking number one on Google Maps is the goal. Well you probably know by now what I'm going to say - It isn't. I worked with a fancy dress shop owner who was paying hundreds a month to an SEO agency. They got him ranking number one alright.... ahem...for keywords no buying customer would ever type. He was invisible to the people who actually wanted to spend money. Here's the thing most agencies won't tell you. Rankings are a vanity metric if your customers aren't using those search terms. Your customer isn't searching for you. They're searching for their problem. So before you chase any ranking ask yourself one question, what would my customer type into Google if they needed me today and they had their wallet out? That one question will tell you more about your Google Maps strategy than any SEO report ever will. What keywords are you currently targeting, and are they actually what your customers are searching for? Drop it below and I'll take a look.
0 likes • 18h
@Vytas Macius These are good And definitely have local intent What often gets overlooked is that buyers usually search emotionally or situationally first especially if its an service needed urgently. so they way you could think about this is people do not really want carpet cleaning They REALLY want: - the smell gone - the stain removed - customers not noticing dirty floors - to get deposit money back - faster dry that type of thing so you could go a little deeper now with search terms and zero competion, eg - “pet urine carpet cleaning chicago” - “steam cleaning for allergies chicago” - “same day office carpet cleaning chicago” These often convert better because the searcher already knows their exact problem. So if customers repeatedly mention tom you - “dog smell removed” - “saved my sofa” - “dried quickly” - “got red wine stain out” Google starts associating the business with those solutions and thats where i think you can really gain traction with the AI bots Does that make sense?
3d •
This Will Drive Sales
I've been creating a new video this week for my Youtube audience and it involved a driving instructor who came to me a few years back completely stuck. He'd set up his Google Business Profile, got some reviews, and then just left it. Sound familiar? A month went by. Nothing. Two months. Nothing. Meanwhile a competitor with half his reviews was fully booked every week. The problem wasn't his reviews. It was that he had no idea what Google was actually rewarding, so he was guessing. And guessing on Google Maps is expensive, not in money but in the calls you never get. We spent a few months together. Got the right offers in place, optimised his photos to speak directly to university students looking to learn to drive. His bookings shot up. So much so he hasn't needed me since, and he's still getting business today without spending a penny on ads. Here are the three things most owners get wrong and leave unoptimised: - Photos — are they optimised for your ideal customer or just random shots of your business? - Offers — does your profile give a buying customer a clear reason to choose you over the competitor next to you? - Keywords — are they reflecting genuine customer questions or just your own industry language? Pick one of those three and tell me where you're at with it in the comments. Happy to give you a quick steer in the right direction.
0 likes • 3d
When i researched my emails as mentioned int he video there were a few other things revealed, so i would be interested which of these resonate with you... The Sudden Loss of Revenue and Visibility Business owners rely on Google Maps for qualified customers, and their primary pain is a direct hit to the bottom line: leads have dried up or vanished completely. They are desperate to recover the business they used to get. This is often expressed as: "I used to rank #1 — now I don’t show up at all". "Not getting calls anymore" or "Leads have dried up". A loss of visibility for their core keywords, such as a dental practice not appearing when searching for their service and town name. The Crisis of Google Business Profile Suspension or Takedown A suspension or being "taken down" by Google is the most urgent, high-stakes problem that requires an immediate, expert "Escape Plan" or "Fast Recovery Method". Business owners who have been suspended are ready to invest in a definitive fix because their livelihood is at stake. This pain is compounded because: Google can suspend a listing "for no known reason". The process of reinstatement is complex, requiring jumping through hoops and often multiple verifications. Overwhelming Confusion, Uncertainty, and Lack of Control Business owners feel "stuck and overwhelmed" because they can’t figure out how to keep their profile from slipping due to algorithm changes, missing information, or aggressive competitors. They are tired of "guessing" and will pay for certainty and a proven system: "Don’t know what’s working or not". Frustration over competitors "outranking me with fake profiles". The need for "certainty, control, and a clear, proven plan that brings real, fast results". They seek a reliable method to secure higher rankings and avoid Google’s "ever-changing pitfalls".
3d •
What 10 Years of emails on Google Maps Failures taught me
I Analysed 10 Years of emails on Google Maps Failures, This Is What's Killing Your Calls If your phone has gone quiet and you don't know why this is the video you needed six months back. It covers: - Why chasing rankings is the wrong measure and what to focus on instead - Why most Google Business Profiles are invisible to buying customers without the owner even knowing it - What Google is actually watching - Why guessing your way through it is costing you calls every single day - What taking back control actually looks like and how fast things can change when the right things get fixed in the right order Just head here to the Insiders vault Killing Your Calls - My GBP Insider Vault
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4d •
Services how far is too far? Try this...
So I want to share this with you before i start talking about it to my YouTube Subscribers. I’ve been doing a lot of testing and tracking around service areas recently, because there’s so much conflicting advice out there. Some businesses list almost the entire UK as service areas, while others only name the towns right next to them. And to be fair, both sides have some logic behind them. These days, some businesses really can work nationally or even globally using Zoom and remote services. Also, certain industries are naturally willing to travel further because the job value makes it worthwhile. But after analysing thousands of Google Business Profiles, here’s the pattern I consistently keep seeing… Google still seems to heavily rely on your registered address (even if it’s hidden from the public). As far as the algorithm is concerned, that acts like the centre point or “pin” of your business. What I’ve noticed is that once service areas stretch beyond roughly a 40-minute drive radius, profiles often start to lose focus and become diluted. So the best approach seems to be: - List the main towns and areas within around 40 minutes of your base - Then go even more granular This is the part most businesses miss. Instead of only naming large towns and cities, also include nearby villages, suburbs, estates, boroughs, and smaller locations around your pin. You might think, “There’s hardly any population there,” but because very few competitors name those places, you often end up being the business Google associates with them. And that can lead to some surprisingly easy wins. Let me know what you do with this in the comments below.
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@alison-clements-3455
Get a proven system that simplifies SEO. No more guesswork—just results. Get your business ranking on Google.
Active 18h ago
Joined Dec 22, 2024