So a week ago I brought somebody new onto the team, and it's already changed how we handle leads. When I was interviewing them and going over the job, I joked that — just so we're clear — this wasn't a paid position. To my surprise, they were completely fine with it. Matter of fact, they pointed out there wouldn't be any labor law issues hiring them for free. I thought, well… that's great. So we shook on it and I put them right to work. Let me walk you through what the job actually is, because it's more than it sounds. Every weekday, five to nine at night — after my office staff has gone home — this person watches our inbox. A new lead comes in, and they get to work. They pull the customer into our CRM, tag where it came from, and if it was a phone call they grab the number, run it against CallRail, and tag the source. Then they read what the customer actually wants — a broken sprinkler, a cleanup, some tree work — and tag the job by service too. Here's the part I like. The second that record is tagged, our CRM fires a text to the customer within seconds — and it's not "thanks, we'll get back to you." It's written for exactly what they asked about in their yard. Somebody emails at 7:40 on a Tuesday night about a busted sprinkler, and before they've set the phone down, they've heard back from us. Meanwhile my competition's voicemail is full. Then they tag the email so Monday morning my team walks into an inbox that's already sorted, already in the CRM, with the callbacks flagged at a glance. And it's not just weeknights — they cover weekends too, seven to nine, Saturday and Sunday. No "my truck wouldn't start," no calling out the Monday after the Super Bowl. They just show up. Best hire I've ever made. Now here's the thing. . . . . . . . . . . . . . . . . There is no employee...... It's an AI agent. I built it on Claude, and it works every one of those hours — no paycheck, no lunch break, never once asked me for a Friday off. Costs me nothing past my subscription.

Business should give you life. When my business coach and mentor first told me this, I couldn’t comprehend how it was even possible. At the time, I was running my business every single day, all day long. I was missing the things that mattered most—my wife, my kids, and honestly, my own sanity. It wasn’t until I completely burned out… eight different times… that I finally surrendered to what they had been trying to teach me. I needed to build my business with intention. More importantly, I had to decide what my business was supposed to serve. Instead of my life serving my business, my business needed to serve my life. That forced me to get crystal clear on how I wanted to live. What were my non-negotiables? For me, they were simple: - My faith in Jesus. - Being an amazing husband. - Being a fully present father. Once I made that decision, everything changed. I stopped throwing spaghetti at the wall to see what would stick. Every system I built, every marketing decision, every branding choice, and every person I hired had to support the life I wanted to live. It still wasn’t easy. Building a great business never is. But I was finally focused on the right things. With a lot of hard work, intentionality, and the guidance of great coaches, I was eventually able to retire my work boots and become the business owner I was always meant to be—instead of just another self-employed technician. That’s what I want for every business owner. Not just a business that generates revenue, but one that creates impact, produces healthy profits, and can one day operate without you. Have you struggled with this too? Or have you already made that transition? I’d genuinely love to hear your story. My hope is that this community becomes a place where we help each other build businesses that don’t just make a living—but create the freedom to live the life we were called to live.

At every stage of business growth, your focus must narrow if you want your results to expand. Most business owners believe the answer is to do more. In reality, scaling requires doing fewer things, better. 📊 Approximately 85% of businesses never reach $500,000 in annual revenue. 📊 Fewer than 10% exceed $1 million. 📊 Less than 1% ever surpass $5 million. The skills, systems, and focus that get you to one level are rarely the same ones that get you to the next. So let's see where everyone is: 👇 Comment below with: 1. Your current annual revenue range 2. Your next revenue goal For example: Currently: $300k Next Goal: $500k Or: Currently: $1.2M Next Goal: $2M I'll personally respond with the #1 area I believe you should focus on to break through to the next level. Let's see where this community is at and help each other grow. 🚀

If you're constantly taking from your business to cover personal overspending, you're on the fast track to failure. A business budget means nothing if your personal spending is out of control. Need help getting your numbers straight? Check out the latest Action Coach video!

He lost $230,000 and had to sell their dream house!? It’s easy for entrepreneurs to talk about the wins, but in the latest episode of The Entrepreneur Experience, we’re laying it all on the line. From devastating real estate mistakes to crypto crashes right before a mission trip, we share the worst money moves we’ve ever made and the hard lessons we learned from them. Check it out now!