Issues with sync on reMarkable Pro

I'm posting this mainly as an FYI though if there is an answer at your end that would be great. Because version 1.4 does not required developer mode to be enabled, I used the recovery process as outlined on the reMarkable support page to basically reset to factory settings. Since then, I have not been able to sync anything. I get a "failed to upload root schema" error message. reMarkable support has said this was caused by third party software and they cannot do anything to fix it.

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Issues with sync on reMarkable Pro