Binder app doesn't have a log-in/authentication screen

I have reinstalled the Binder desktop app on my Mac MULTIPLE times thinking I made a mistake somewhere, but there is NO log-in / authentication screen when I open the app. I am taken directly to the Connect screen with all the icons in the left margin locked. It says I need to enter a valid license key. BUT WHERE? This is beyond frustrating since I was originally receiving responses to my email queries from support, but now they're ghosting me.

Any one have an idea what's going on??

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Binder app doesn't have a log-in/authentication screen